Brother HL3190CDW

User Check

• Check that the paper is set in the T1 correctly.
• Check that there is not too much paper set in the T1.
• Flip over the paper in the T1 or rotate the paper 180°.
• Check that the thickness of the paper is 60 to 163 g/m2.
• Check if the paper feeding from the T1 is set.
• Flip through the paper and reset it in the T1.
• Clean the T1 pick-up roller.

Step	Cause	Cause
1	Dirt on the paper dust cleaning roller of the T1	Refer to the figure below to clean the paper dust cleaning roller and inside of the paper dust cleaning roller cover.
2	T1 roller holder ASSY attachment failure	Reattach the T1 roller holder ASSY correctly.
3	Connection failure of the T1 paper empty/paper feed sensor harness	Reconnect the T1 paper empty/paper feed sensor harness.
4	Abrasion of the T1 pick-up roller	Replace the PF kit 1.
5	Damaged gears in the paper feed drive unit	Replace the paper feed drive unit.
6	Paper feed motor failure	Replace the process drive unit.
7	Paper feed unit failure	Replace the paper feed unit.
8	Damaged fuser unit	Replace the fuser unit.
9	Main PCB failure	Replace the main PCB.