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Brother HL3180CDW

Troubleshooting. 2.8.1 Paper jam at paper feed section

User Check

- Turn the orientation of the papers loaded in the paper tray by 180°.
- Shuffle the papers loaded in the paper tray and set them in the tray again.
- Check if the thickness of the paper is 60 to 105 g/m2. (60 to 163 g/m2 for manual feed slot.)
- Check if a label sticks to a roller or the paper transport section.

Step Cause Remedy
1 Foreign object at the front of the machine Remove foreign object. Check if a label sticks to the side or underside of a part.
2 Paper dust cleaning roller installation failure Re-assemble the paper dust cleaning roller.
3 Registration front actuator that has come off or that has been caught Re-assemble the registration front actuator.
4 Registration front/rear/manual feed sensor PCB harness connection failure Check the registration front/rear/manual feed sensor PCB harness connection and reconnect it.
5 Main motor failure Replace the process drive unit.
6 Feed roller failure Replace the paper feed unit.
7 Main PCB failure Replace the main PCB ASSY.
Error Code
Service Mode, Troubleshooting
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