Brother HL3180CDW

User Check

- Check if the paper is loaded into the paper tray correctly.
- Check that too much paper is not loaded in the paper tray.
- Turn back the paper loaded in the paper tray or change the orientation of the paper by 180°.
- Check if the thickness of the paper is 60 to 105 g/m2.
- Check whether the manual feed slot is selected mistakenly as the setting of printer driver.
- Shuffle the papers and reload them into the paper tray.
- Clean the pick-up roller.

Step	Cause	Remedy
1	Coming off of paper feed actuator.	Re-assemble the paper feed actuator.
2	Main motor harness connection failure	Check the main motor harness connection and reconnect it.
3	Paper feed clutch harness connection failure	Check the paper feed clutch harness connection and reconnect it.
4	Paper feed sensor PCB harness connection failure	Check the paper feed sensor PCB harness connection and reconnect it.
5	Pick-up roller worn out	Replace the pick-up roller.
6	Pressing plate up/down gear damaged	Replace the each pressing plate up/down gear.
7	Paper feed clutch failure	Replace the paper feed clutch.
8	Paper feed unit failure	Replace the paper feed unit.
9	Main motor failure	Replace the process drive unit.
10	Main PCB failure	Replace the main PCB ASSY.