Brother HL-L2386DW

2.3 No paper feeding from manual feed slot

User Check

• Check that the paper is set into the deepest part of the manual feed slot.
• Check that multiple sheets of paper are not set in the manual feed slot.
• Check that the thickness of the paper is 60 to 230 g/m2.
• Check that the paper tray is not set as the pick-up tray.
• Check that the paper tray is closed correctly.

Step	Cause	Remedy
1	T1 roller holder ASSY attachment failure	Reattach the T1 roller holder ASSY.
2	Connection failure of the paper feed motor flat cable	Reconnect the paper feed motor flat cable.
3	Connection failure of the registration front/rear sensor harness	Reconnect the registration front/rear sensor harness.
4	Abrasion of the paper pick up roller	Replace the PF kit 1.
5	Paper feed motor flat cable failure	Replace the paper feed motor flat cable.
6	Registration front sensor failure	Replace the actuator holder ASSY.
7	Paper feed motor failure	Replace the paper feed motor.
8	Damaged gears in the paper feed drive system	Replace the frame L unit.
9	Damaged fuser unit	Replace the fuser unit.
10	Main PCB failure	Replace the main PCB ASSY.

2.4 Multiple sheets of paper are fed

User Check

• Check that there is not too much paper set in each paper tray.
• Check that the paper is set in each paper tray correctly.
• Flip over the paper in each paper tray or rotate the paper 180°.
• Check that the thickness of the paper is 60 to 163 g/m2 for the paper tray, and 60 to 230 g/m2 for the MP tray.
• Flip through the paper and reset it in the paper tray.

Step	Cause	Remedy
1	Abrasion of the separation pad	Replace the PF kit.