Brother HL-L2386DW

User Check

• Check that the paper is set in the paper tray correctly.
• Check that there is not too much paper set in the paper tray.
• Flip over the paper in the paper tray or rotate the paper 180°.
• Check that the thickness of the paper is 60 to 163 g/m2.
• Check that the MP tray is not set as the paper tray.
• Flip through the paper and reset it in the paper tray.
• Clean the paper pick up roller.

Step	Cause	Remedy
1	Dirt on the paper dust cleaning roller of the paper tray	Refer to the figure below to clean the paper dust cleaning roller and inside of the paper dust cleaning roller cover.
2	T1 roller holder ASSY attachment failure	Reattach the T1 roller holder ASSY correctly.
3	Connection failure of the paper feed motor flat cable	Reconnect the paper feed motor flat cable.
4	Connection failure of the T1 paper feed sensor harness (non paper empty sensor models only)	Reconnect the T1 paper feed sensor harness.
5	Connection failure of the T1 clutch harness	Reconnect the T1 clutch harness.
6	Connection failure of the T1 paper empty/paper feed sensor harness (paper empty sensor models only)	Reconnect the T1 paper empty/paper feed sensor harness.
7	T1 paper empty actuator coming off	Reattach the T1 paper empty actuator.
8	Abrasion of the paper pick up roller	Replace the PF kit 1.
9	T1 paper feed sensor failure (non paper empty sensor models only)	Replace the T1 paper feed sensor PCB ASSY.
10	T1 paper empty sensor failure (paper empty sensor models only)	Replace the T1 paper empty/paper feed sensor PCB ASSY.
11	Paper feed motor flat cable failure	Replace the paper feed motor flat cable.
12	Paper feed motor failure	Replace the paper feed motor.
13	Damaged gears in the paper feed drive system	Replace the frame L unit.
14	Damaged fuser unit	Replace the fuser unit.
15	Main PCB failure	Replace the main PCB ASSY.