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Brother HL-L2340DW

Troubleshooting. 2.8.3 Paper jams in the feeding path in the center of the machine

User Check

• Check that the paper is set in each paper tray correctly.
• Flip over the paper in each paper tray or rotate the paper 180°.
• Adjust each paper guide according to the paper size.
• Check that there is not too much paper set in the paper tray.
• Check that the thickness of the paper is 60 to 105g/m2. (60 to 163g/m2 for manual feed slot)
• Flip through the paper and reset it in the paper tray.
• Replace the drum unit.

Step Cause Remedy
1 Foreign object inside the machine Remove the foreign object.
2 Eject actuator coming off Reattach the eject actuator.
3 Connection failure of the eject sensor PCB flat cable Reconnect the eject sensor PCB flat cable.
4 Connection failure of the registration clutch harness Reconnect the registration clutch harness.
5 Fuser cover attachment failure Reattach the fuser cover.
6 Registration clutch failure Replace the registration clutch.
7 Eject sensor failure Replace the eject sensor PCB ASSY.
8 Registration rear sensor failure Replace the registration front/rear actuator holder ASSY.
9 Main motor failure Replace the main motor.
10 High-voltage power supply PCB failure Replace the high-voltage power supply PCB ASSY.
11 Damaged gears in the feeding system Replace the main frame L ASSY.
12 Fuser unit failure Replace the fuser unit.
13 Main PCB failure Replace the main PCB ASSY.
Error Code
Service Mode, Troubleshooting
Parts Catalog
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