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Brother HL-L2340DW

Troubleshooting. 2.1 No paper feeding from paper tray

User Check

• Check that the paper is set in the paper tray correctly.
• Check that there is not too much paper set in the paper tray.
• Flip over the paper in the paper tray or rotate the paper 180°.
• Check that the thickness of the paper is 60 to 105g/m2.
• Check that the manual feed slot is not set as the pick-up tray.
• Flip through the paper and reset it in the paper tray.
• Clean the pick-up roller.

Step Cause Remedy
1 Attachment failure of the roller holder ASSY Reattach the roller holder ASSY correctly.
2 Connection failure of the main motor flat cable Reconnect the main motor flat cable.
3 Connection failure of the paper feed sensor harness Reconnect the paper feed sensor harness ASSY.
4 Paper feed actuator coming off Reattach the paper feed actuator.
5 Connection failure of the new toner sensor PCB flat cable Reconnect the new toner sensor PCB flat cable.
6 Connection failure of the T1 clutch harness Reconnect the T1 clutch harness.
7 Abrasion of the pick-up roller Replace the PF kit.
8 T1 clutch failure Replace the T1 clutch.
9 Damaged P/P gear Replace the paper tray.
10 Main motor failure Replace the main motor.
11 New toner sensor PCB failure Replace the new toner sensor PCB ASSY.
12 Panel PCB failure Replace the panel PCB ASSY.
13 Damaged gears in the paper feeding system Replace the main frame L ASSY.
14 Damaged fuser unit Replace the fuser unit.
15 Main PCB failure Replace the main PCB ASSY.
Error Code
Service Mode, Troubleshooting
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