Brother HL-L2331D
Troubleshooting. 2.9.4 Paper jam at the paper feeding section at the center of the machine
User Check
• Check that the paper is set in each paper tray correctly.
• Flip over the paper in each paper tray or rotate the paper 180°.
• Adjust each paper guide according to the paper size.
• Check that there is not too much paper set in each paper tray.
• Check that the thickness of the paper is 60 to 163 g/m2 for the paper tray, and 60 to 230 g/m2 for the MP tray.
• Flip through the paper and reset it in the paper tray.
• Replace the drum unit.
Step | Cause | Remedy |
---|---|---|
1 | Foreign object inside the machine | Remove the foreign object. |
2 | Eject actuator coming off | Reattach the eject actuator. |
3 | Connection failure of the eject sensor harness | Reconnect the eject sensor harness. |
4 | Fuser cover attachment failure | Reattach the fuser cover. |
5 | Damaged fuser drive gear | Replace the fuser drive gear. |
6 | Eject sensor failure | Replace the eject sensor PCB ASSY. |
7 | Registration rear sensor failure | Replace the actuator holder ASSY. |
8 | Paper feed motor failure | Replace the paper feed motor. |
9 | Damaged gears in the paper feed drive system | Replace the frame L unit. |
10 | Damaged fuser unit | Replace the fuser unit. |
11 | Main PCB failure | Replace the main PCB ASSY. |