Brother HL-L2331D
Troubleshooting. 2.9.2 Paper jam at the MP tray
User Check
• Check that the paper is set in the MP tray correctly.
• Flip over the paper in the MP tray or rotate the paper 180°.
• Adjust each paper guide according to each paper size.
• Check that there is not too much paper set.
• Check that the thickness of the paper is 60 to 230 g/m2.
• Flip through the paper and reset it in the MP tray.
Step | Cause | Remedy |
---|---|---|
1 | Foreign object around the MP tray | Remove the foreign object. |
2 | Connection failure of the MP paper empty/registration front sensor harness | Reconnect the MP paper empty/ registration front sensor harness. |
3 | MP registration front actuator coming off | Reattach the MP registration front actuator. |
4 | Connection failure of the registration clutch harness | Reconnect the registration clutch harness. |
5 | Paper feed motor failure | Replace the paper feed motor. |
6 | Damaged gears in the MP paper feed system | Replace the frame L unit. |
7 | Damaged fuser unit | Replace the fuser unit. |
8 | Main PCB failure | Replace the main PCB ASSY. |