Brother HL-L2331D
Troubleshooting. 2.5 Paper becomes wrinkled, Paper is fed at an angle
2.5 Paper becomes wrinkled
User Check
• Check that the paper is set in each paper tray correctly.
• Flip over the paper in each paper tray or rotate the paper 180°.
• Adjust each paper guide according to each paper size.
• Check that the thickness of the paper is 60 to 163 g/m2 for the paper tray, and 60 to 230 g/m2 for the MP tray.
• Check that the paper is not damp.
• Check that there is no dust stuck to the fuser unit.
• Check that the type of paper is appropriate.
• Check that the paper size is matched to the setting for the duplex printer.
Step | Cause | Remedy |
---|---|---|
1 | Paper eject ASSY failure | Replace the paper eject ASSY. |
2 | Fuser unit failure | Replace the fuser unit. |
2.6 Paper is fed at an angle
User Check
• Check that the paper is set in each paper tray correctly.
• Flip over the paper in each paper tray or rotate the paper 180°.
• Adjust each paper guide according to each paper size.
• Check that the thickness of the paper is 60 to 163 g/m2 for the paper tray, and 60 to 230 g/m2 for the MP tray.
• Check that there is not too much paper set in the paper tray.
• Check that the type of paper is appropriate.
• Clean each paper pick up roller.
• Check that the green envelope lever is not lowered on only one side.
Step | Cause | Remedy |
---|---|---|
1 | One-side abrasion of the paper pick up rollers | Replace the PF kit. |
2 | Paper feed unit failure | Replace the paper feed unit. |