Brother HL-L2331D
Troubleshooting. 2.2 No paper feeding from MP tray
User Check
• Check that the paper is set in the MP tray deeply.
• Check that too much paper is not loaded in the MP tray.
• Check if the machine is used with the MP tray support and MP flap are in closed state.
• Check that the thickness of the paper is 60 to 230 g/m2.
• Check that the paper tray is not set as the paper tray by the printer driver.
• Flip through the paper and reset it in the MP tray.
• Clean the MP paper pick-up roller.
• Check whether the paper tray is closed correctly.
Step | Cause | Remedy |
---|---|---|
1 | MP roller holder ASSY attachment failure | Reattach the MP roller holder ASSY correctly. |
2 | Connection failure of the paper feed motor flat cable | Reconnect the paper feed motor flat cable. |
3 | Connection failure of the MP paper empty/registration front sensor harness | Reconnect the MP paper empty/ registration front sensor harness. |
4 | Paper feed motor flat cable failure | Replace the paper feed motor flat cable. |
5 | Paper feed motor failure | Replace the paper feed motor. |
6 | Damaged gears in the paper feed drive system | Replace the frame L unit. |
7 | Damaged fuser unit | Replace the fuser unit. |
8 | Main PCB failure | Replace the main PCB ASSY. |