Brother HL-L2331D
Troubleshooting. 2.1 No paper feeding from paper tray
User Check
• Check that the paper is set in the paper tray correctly.
• Check that there is not too much paper set in the paper tray.
• Flip over the paper in the paper tray or rotate the paper 180°.
• Check that the thickness of the paper is 60 to 163 g/m2.
• Check that the MP tray is not set as the paper tray.
• Flip through the paper and reset it in the paper tray.
• Clean the paper pick up roller.
Step | Cause | Remedy |
---|---|---|
1 | Dirt on the paper dust cleaning roller of the paper tray | Refer to the figure below to clean the paper dust cleaning roller and inside of the paper dust cleaning roller cover. |
2 | T1 roller holder ASSY attachment failure | Reattach the T1 roller holder ASSY correctly. |
3 | Connection failure of the paper feed motor flat cable | Reconnect the paper feed motor flat cable. |
4 | Connection failure of the T1 paper feed sensor harness (non paper empty sensor models only) | Reconnect the T1 paper feed sensor harness. |
5 | Connection failure of the T1 clutch harness | Reconnect the T1 clutch harness. |
6 | Connection failure of the T1 paper empty/paper feed sensor harness (paper empty sensor models only) | Reconnect the T1 paper empty/paper feed sensor harness. |
7 | T1 paper empty actuator coming off | Reattach the T1 paper empty actuator. |
8 | Abrasion of the paper pick up roller | Replace the PF kit 1. |
9 | T1 paper feed sensor failure (non paper empty sensor models only) | Replace the T1 paper feed sensor PCB ASSY. |
10 | T1 paper empty sensor failure (paper empty sensor models only) | Replace the T1 paper empty/paper feed sensor PCB ASSY. |
11 | Paper feed motor flat cable failure | Replace the paper feed motor flat cable. |
12 | Paper feed motor failure | Replace the paper feed motor. |
13 | Damaged gears in the paper feed drive system | Replace the frame L unit. |
14 | Damaged fuser unit | Replace the fuser unit. |
15 | Main PCB failure | Replace the main PCB ASSY. |