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Brother HL-L2320D

Troubleshooting. 2.2 No paper is fed from manual feed slot, Multiple sheets of paper are fed

2.2 No paper is fed from manual feed slot

User Check

• Check that the paper is set into the deepest part of the manual feed slot.
• Check that multiple sheets of paper are not set in the manual feed slot.
• Check that the thickness of the paper is 60 to 163g/m2.
• Check that the paper tray is not set as the pick

Step Cause Remedy
1 Connection failure of the main motor flat cable Reconnect the main motor flat cable.
2 Connection failure of the registration clutch harness Reconnect the registration clutch harness.
3 Registration front actuator coming off Reattach the registration front actuator.
4 Connection failure of the registration front sensor PCB harness Reconnect the registration front sensor PCB harness.
5 Connection failure of the HVPS flat cable Reconnect the HVPS flat cable.
6 Registration clutch failure Replace the registration clutch.
7 Registration front sensor failure Replace the registration front/rear actuator holder ASSY.
8 HVPS flat cable breakage Replace the HVPS flat cable.
9 Main motor failure Replace the main motor.
10 Damaged fuser unit Replace the fuser unit.
11 High-voltage power supply PCB failure Replace the high-voltage power supply PCB ASSY.
12 Main PCB failure Replace the main PCB ASSY.

2.3 Multiple sheets of paper are fed

User Check

• Check that there is not too much paper set in the paper tray.
• Check that the paper is set in the paper tray correctly.
• Flip over the paper in the paper tray or rotate the paper 180°.
• Check that the thickness of the paper is 60 to 105g/m2.
• Flip through the paper and reset it in the paper tray.

Step Cause Remedy
1 Abrasion of the separation pad Replace the PF kit.
Error Code
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