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Brother DCP9040CN

Troubleshooting. Image Defect. Completely blank, Image distortion

Completely blank

User Check

- Replace the toner cartridge or drum unit with a new one.

Step Cause Check Result Remedy
1 Developing bias voltage conduction failure Are the electrodes on the drum unit and machine body dirty? Yes Clean both electrodes.
2 Scanner harness connection failure Is the scanner harness connected securely? No Reconnect the scanner harness.
3 Engine PCB failure Is the problem solved after replacing the engine PCB ASSY? Yes Replace the engine PCB ASSY.
4 Laser unit failure Is the problem solved after replacing the Laser unit? Yes Replace the laser unit.
5 Transfer HVPS PCB failure Is the problem solved after replacing the transfer HVPS PCB ASSY? Yes Replace the transfer HVPS PCB ASSY.
6 Charge HVPS PCB failure Is the problem solved after replacing the charge HVPS PCB ASSY? Yes Replace the charge HVPS PCB ASSY

Image distortion

Step Cause Check Result Remedy
1 Laser unit not assembled correctly Is the laser unit assembled into the machine securely? (Check if there is no gap.) No Assemble the laser unit correctly and secure the screw
2 Incorrect radiation angle of scanner diode Scanner motor rotation failure Is the problem solved after replacing the laser unit? Yes Replace the laser unit.
Error Code
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