Brother DCP8110D
Troubleshooting. 2. Paper Feeding Problems 1
End users can solve problems related to paper feeding as long as they follow the User Check items. If the problem still cannot be solved, implement each procedure according to the step number in the tables below.
2.1 Multiple sheets of paper are fed
User Check
- Check that the paper is set in each paper tray correctly.
- Check that there is not too much paper set in each tray.
- Reverse the paper in each paper tray or rotate the paper 180°.
- Check that the thickness of the paper is 60 to 105 g/m2. (60 to 163 g/m2 for MP tray)
- Flip through the paper and reset it in the tray.
| Step | Cause | Remedy |
|---|---|---|
| 1 | Abrasion of the separation pad or separation roller | Replace the paper feeding kit for the corresponding paper tray. |
2.2 Paper becomes wrinkled
User Check
- Check that the paper is set in each paper tray correctly.
- Reverse the paper in each paper tray or rotate the paper 180°.
- Adjust the paper guide according to the paper size.
- Check that the thickness of the paper is 60 to 105 g/m2. (60 to 163 g/m2 for MP tray)
- Check that the paper is not damp.
- Check that there is no dust stuck to the fuser unit.
| Step | Cause | Remedy |
|---|---|---|
| 1 | Fuser unit failure | Replace the fuser unit. |