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Brother DCP1610W

Troubleshooting. Scanned Image Defects 2

Completely blank

User Check

- Check that the document is not reversed.

Step Cause Remedy
1 White level data failure Acquire white level data again.
2 CIS unit failure Replace the CIS unit.
3 Main PCB failure Replace the main PCB ASSY.

Vertical streaks

User Check

- Clean the document glass or the ADF glass.

Step Cause Remedy
1 Dirt inside the document glass Clean the inside of the document glass.
2 CIS unit failure Replace the CIS unit.
3 Scratch on the document glass Replace the document scanner unit.

White vertical streaks

User Check

- Clean the document glass or the ADF glass.

Partial shading

User Check

- Clean the document glass or the ADF glass.

Step Cause Remedy
1 Dirt inside the document glass Clean the inside of the document glass.
2 Deformed document sponge Replace the document scanner unit.

Colored background

User Check

- Clean the document glass or the ADF glass.

Step Cause Remedy
1 White level data failure Acquire white level data again.
2 CIS unit failure Replace the CIS unit.
3 Main PCB failure Replace the main PCB ASSY.
Error Code
Service Mode, Troubleshooting
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