Brother DCP1610W

No document is fed

User Check

• Set the document properly and check that the display on the LCD changes.
• Check that the number of documents set is within the standard.

Step	Cause	Remedy
1	Document detection actuator coming off	Reattach the document detection actuator.
2	ADF bevel gear ASSY attachment failure	Reattach the ADF bevel gear ASSY.
3	Connection failure of the ADF sensor harness	Reconnect the ADF sensor harness.
4	Document separate roller failure	Replace the document separate roller holder ASSY.
5	ADF sensor failure	Replace the ADF sensor PCB ASSY.
6	Main PCB failure	Replace the main PCB ASSY.

Multiple documents are fed

User Check

• Check that paper used for the document is not thinner than the standard.

Step	Cause	Remedy
1	Abrasion of the ADF separation pad	Replace the ADF unit.

Document becomes jammed

Document jam in the ADF cover

• Check that paper used for the document is not thinner than the standard.
• Check that paper used for the document is not shorter than the standard.
• Check that the number of documents set is within the standard.

Step	Cause	Remedy
1	Foreign object in the document chute.	Remove the foreign object.
2	Document scanning position actuator coming off	Reattach the document scanning position actuator.
3	Document pinch roller coming off	Reattach the document pinch roller.
4	Connection failure of the ADF sensor harness	Reconnect the ADF sensor harness.
5	Abrasion of the document feed roller	Replace the ADF unit.
6	Main PCB failure	Replace the main PCB ASSY.

Document jam inside the ADF

User Check

• Check that paper used for the document is not thinner than the standard.
• Check that paper used for the document is not shorter than the standard.

Step	Cause	Remedy
1	Foreign object inside the ADF	Remove the foreign object.
2	Document scanning position actuator coming off	Reattach the document scanning position actuator.
3	Document hold coming off	Reattach the document hold.
4	Connection failure of the ADF sensor harness	Reconnect the ADF sensor harness.
5	Abrasion of the document feed roller	Replace the ADF unit.
6	Main PCB failure	Replace the main PCB ASSY.

Document jam in the ADF document eject path

Step	Cause	Remedy
1	Foreign object in the ADF document eject path	Remove the foreign object.
2	Document ejection pinch roller coming off	Reattach the document ejection pinch roller.
3	Abrasion of the document ejection roller	Replace the ADF unit.
4	Main PCB failure	Replace the main PCB ASSY.

Document becomes wrinkled

User Check

• Check that the document guide is adjusted to suit the document size.
• Check that the document is not curled.

Step	Cause	Remedy
1	Abrasion of the document separate roller	Replace the document separate roller holder ASSY.
2	Abrasion of the document feed roller	Replace the ADF unit.

Document size is not detected correctly

User Check

• Check that the document size is within the standard.

Step	Cause	Remedy
1	Document scanning position actuator caught in sections of the machine	Reattach the document scanning position actuator.
2	Damaged ADF bevel gear ASSY	Replace the document scanner unit.
3	Main PCB failure	Replace the main PCB ASSY.