PrintCopy.info service

Brother DCP-T700W

Troubleshooting. 7.3.1 Document jam near the ADF slot

User Check

- Check if the document is loaded correctly all the way inside the ADF document support.
- Adjust the document guide to match the document size.
- Check if the document loaded is smaller than the specified size.
- Check if the document loaded is not thicker than the specified thickness.
- Check if there is no curling or bending in the document.
- Check if the amount of document inside the ADF document support is not fewer than the specified amount.

Step Cause Solution
1 Foreign materials near the ADF slot Remove foreign materials.
2 Upper document chute not properly attached Reattach the Upper document chute.
3 ADF separation pad holder ASSY not properly attached Reattach the ADF separation pad holder ASSY.
4 Document detection actuator out of place Set the Document detection actuator into place.
5 Document detection sensor defective Replace the Document detection sensor PCB ASSY.
6 ADF separation pad holder ASSY defective Replace the ADF separation pad holder ASSY.
7 ADF drive unit defective Replace the ADF drive unit.
8 Main PCB defective Replace the Main PCB ASSY.
Error Code
Service Mode, Troubleshooting
Parts Catalog
Compatibility
Downloads Files
Home
New Register Forgot Password?
Send message to us