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Brother DCP-L8450CDW

Troubleshooting. 2.9. Paper jam at the paper tray 1

User Check

- Check if the paper is loaded into the paper tray 1 correctly.
- Turn back the paper loaded in the paper tray 1 or change the orientation of the paper by 180°.
- Adjust the paper guide corresponding to the paper size.
- Check if too much paper is loaded in the tray.
- Check if the thickness of the paper is 60 to 105 g/m2.
- Fan the stack of paper well and reinsert the papers into the paper tray.
- Replace the toner cartridge with a new one.
- Replace the drum unit with a new one.

Step Cause Remedy
1 Foreign object around paper tray 1 Remove the foreign object.
2 T1 paper dust cleaning roller installation failure Re-assemble the T1 paper dust cleaning roller.
3 Registration front actuator coming off Re-assemble the registration front actuator.
4 Connection failure of the registration front/rear sensor PCB harness Reconnect the registration front/rear sensor PCB harness.
5 Registration front sensor failure Replace the registration front/rear sensor PCB ASSY.
6 Fuser drive gear Z25 damaged Replace the fuser drive gear Z25.
7 Main motor failure Replace the process drive unit.
8 Paper feed related gear damaged Replace the main drive unit.
9 Paper feed unit failure Replace the paper feed unit.
10 Fuser unit damaged Replace the fuser unit.
11 Main PCB failure Replace the main PCB ASSY.
Error Code
Service Mode, Troubleshooting
Parts Catalog
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