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Brother DCP-L6600DW

Troubleshooting. 2.3 No paper is fed from TT

User Check

• Check that the paper is set in the paper tray correctly.
• Check that there is not too much paper set in the paper tray.
• Flip over the paper in the paper tray or rotate the paper 180°.
• Check that the thickness of the paper is 60 to 120 g/m2 (paper tray 2 to 5).
• Check that the MP tray, LT or TT are not set as the paper tray.
• Flip through the paper and reset it in the paper tray.
• Clean the paper pick up roller.
• Install the latest main firmware.
• Replace the relay AC cord.
• Turn the power switch of TT OFF and then back ON again.

Step Cause Remedy
1 Dirt on a paper dust cleaning roller of the paper tray Clean the appropriate paper dust cleaning roller.
2 Attachment failure of a roller holder ASSY Reattach the appropriate roller holder ASSY correctly.
3 Connection failure of the TT motor harness Reconnect the TT motor harness.
4 Connection failure of a TT paper feed sensor harness Reconnect the appropriate TT paper feed sensor harness.
5 Connection failure of a TT relay PCB harness Reconnect the appropriate TT relay PCB harness.
6 Connection failure of the TT control PCB harness Reconnect the TT control PCB harness.
7 Connection failure of the TT lowvoltage power supply PCB harness Reconnect the TT low-voltage power supply PCB harness.
8 Connection failure of a TT release clutch harness Reconnect the appropriate TT release clutch harness.
9 Connection failure of a TT pickup clutch harness Reconnect the appropriate TT pickup clutch harness.
10 Connection failure of a TT jam sensor harness Reconnect the appropriate TT jam sensor harness.
11 A TT paper empty actuator coming off Reattach the appropriate TT paper empty actuator.
12 Abrasion of a paper pick up roller Replace the appropriate PF kit.
13 A TT release clutch failure Replace the appropriate TT release clutch.
14 A TT pickup clutch failure Replace the appropriate TT pickup clutch.
15 A TT paper empty sensor failure Replace the appropriate TT paper empty sensor PCB ASSY.
16 TT balance sensor L/R failure Replace the TT balance sensor L/R.
17 A TT jam sensor failure Replace the appropriate TT jam sensor PCB ASSY.
18 Damaged a plate gear Replace the appropriate plate gear.
19 Damaged an LT/TT connector Replace the appropriate LT/TT connector.
20 TT motor failure Replace the TT motor.
21 A TT relay PCB failure Replace the appropriate TT relay PCB ASSY
22 TT control PCB failure Replace the TT control PCB ASSY.
23 Panel PCB failure Replace the panel PCB ASSY.
24 TT low-voltage power supply PCB failure Replace the TT low-voltage power supply PCB ASSY.
25 Main PCB failure Replace the main PCB ASSY.
Error Code
Service Mode, Troubleshooting
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