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Brother DCP-L6600DW

Troubleshooting. 2.1. No paper is fed from machine paper tray

User Check

• Check that the paper is set in the paper tray correctly.
• Check that there is not too much paper set in the paper tray.
• Flip over the paper in the paper tray or rotate the paper 180°.
• Check that the thickness of the paper is 60 to 120 g/m2 (paper tray 1).
• Check that the MP tray, LT or TT is not set as the paper tray.
• Flip through the paper and reset it in the paper tray.
• Clean the paper pick up roller.
• Install the latest main firmware.

Step Cause Remedy
1 Dirt on the paper dust cleaning roller of the paper tray Refer to the figure below to clean the paper dust cleaning roller.
2 Attachment failure of the T1 roller holder ASSY Reattach the T1 roller holder ASSY correctly.
3 Connection failure of the paper feed motor harness Reconnect the paper feed motor harness.
4 Connection failure of the T1 paper feed sensor harness Reconnect the T1 paper feed sensor harness.
5 Connection failure of the HVPS flat cable Reconnect the HVPS flat cable.
6 Connection failure of the T1 pickup clutch harness Reconnect the T1 pickup clutch harness.
7 T1 paper empty actuator coming off Reattach the T1 paper empty actuator.
8 Abrasion of the paper pick up roller Replace the PF kit 1.
9 T1 pickup clutch failure Replace the T1 pickup clutch.
10 T1 paper empty sensor failure Replace the T1 paper empty sensor.
11 Damaged plate gear Replace the T1 plate gear.
12 Paper feed motor failure Replace the paper feed motor.
13 High-voltage power supply PCB failure Replace the high-voltage power supply PCB ASSY.
14 Panel PCB failure Replace the panel PCB ASSY.
15 Damaged gears in the paper pickup system Replace the main frame L ASSY.
16 Damaged fuser unit Replace the fuser unit.
17 Main PCB failure Replace the main PCB ASSY.
Error Code
Service Mode, Troubleshooting
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