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Brother DCP-J152W

Troubleshooting. 7.1 Document cannot be fed

User Check

- Check if the document is loaded correctly all the way inside the ADF document support and if "ADF READY" is displayed on the LCD.
- Check if the amount of document inside the ADF document support is not fewer than the specified amount.

Step Cause Solution
1 Foreign materials near the document pick-up roller Remove foreign materials.
2 Document pick-up roller stained Clean the Document pick-up roller.
3 Document detection actuator out of place Set the Document detection actuator into place.
4 ADF motor harness connection failure Reconnect the ADF motor harness.
5 Document detection sensor harness connection failure Reconnect the Document detection sensor harness.
6 Document pick-up roller worn out Replace the Document separate roller ASSY.
7 Document detection sensor defective Replace the Document detection sensor PCB.
8 ADF motor defective Replace the ADF unit.
9 Main PCB defective Replace the Main PCB ASSY.
Error Code
Service Mode, Troubleshooting
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