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Brother DCP-J152W

Troubleshooting. 2.1 Recording paper is not fed from paper tray

User Check

- Check if the recording paper is loaded correctly in the Paper tray.
- Check if the number of recording paper loaded in the paper tray is within specified volume.
- Try reversing the recording paper in the Paper tray, or rotating direction of the paper for 180 degrees.
- Check if the recording paper's thickness is within specifications.
- Shuffle recording papers thoroughly and then reload them in the Paper tray.
- Clean the Paper pull-in roller.

Step Cause Solution
1 Paper pull-in roller not mounted in place Reattach the Paper pull-in roller.
2 CR encoder strip stained Clean the CR encoder strip.
3 PF encoder disk stained Clean the PF encoder disk.
4 Paper feed motor harness connection failure Reconnect the Paper feed motor harness.
5 Maintenance unit not properly attach Reattach the Maintenance unit.
6 Paper pull-in roller worn out Replace the Paper pull-in roller.
7 CR encoder strip defective Replace the CR encoder strip.
8 PF encoder disk defective Replace the PF encoder disk.
9 Paper feed motor defective Replace the Paper feed motor.
10 Maintenance unit defective Replace the Maintenance unit.
11 Main PCB defective Replace the Main PCB ASSY.
Error Code
Service Mode, Troubleshooting
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