Causes: Not enough memory to perform the function indicated in the second line of the display. (Printer may not be configured for continuous label stock with the maximum label length set too long.) Functions: 1. Creating a bitmap size is larger than label length/ width specified. 2. Storing a bitmap: Not enough memory available to store bitmap created. 3. Building a format: Label is too complex. 4. Storing a format size too large to fit in available memory. 5. Storing a graphic image is too large to fit in available memory. 6. Storing a font: Not enough memory to store font.
Remedy: You may do any of the following: 7. Storing errors: With PAUSE on, use the -HM ZPL II command to display the amount of memory available. Redesign graphic/format to fit in available memory or remove items from memory to create more space. or 8. Press PAUSE to skip that step in the process and continue to the next step. 9. With Pause on, press CANCEL— printer skips that label formatting process and continues to the next label format. 10. Turn printer Off (O) to clear printer memory and start over.
Code: 14
Display:
Description: Poor print quality.
Causes: Darkness set too low. Incorrect media and ribbon. Printhead just replaced. Incorrect printhead adjustments. Printhead resistance not configured to proper value.
Remedy: Reconfigure darkness setting. Replace media and ribbon. Ensure printhead is installed properly with no wires or debris caught underneath. Perform required adjustments. Reconfigure printhead resistance.
Code: 15
Display:
Description: Truncated print, no print, or FEED operates incorrectly while using non-continuous media.
Causes: Maximum label length parameter set less than actual label length. Printer in Rewind or Peel-Off Mode turned on without media or liner around rewind spindle.
Remedy: Set correct label length. Load media correctly for Rewind or Peel-Off Mode.
Code: 16
Display:
Description: Long vertical tracks of missing print on several labels.
Causes: Wrinkled ribbon. Print element damaged.
Remedy: Refer to Wrinkle Ribbon Symptom on page 3-16 of this table. Replace printhead.
Code: 17
Display:
Description: Fine gray lines on blank labels at angles.
Causes: Wrinkled ribbon.
Remedy: Refer to Wrinkled Ribbon Symptom on page 3-16 of this table.
Code: 18
Display:
Description: Wrinkled ribbon
Causes: Ribbon fed through machine incorrectly. Ribbon supply spindle tension needs adjusting. Incorrect burn temperature. Incorrect printhead pressure or balance. Media not feeding properly; walking from side to side. Strip plate needs adjusting. Printhead needs realigning with platen roller. Ribbon take-up spindle tension needs adjusting. Three-point mount for ribbon supply spindle needs adjusting. Ribbon supply core slipping; spindle blades need adjusting.
Remedy: Load ribbon correctly. Perform adjustments. Set burn temperature to lowest setting possible for good print quality. Set pressure to minimum needed. Refer to printhead balance adjustment and printhead pressure adjustment procedures. Make sure media is snug by adjusting media guide. Perform adjustments.