Xerox WorkCentre 6015
Error Codes List page 12
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- Code: 093-974
- Description: Insert Print Cartridge An unsupported Toner Cartridge (C, M, Y, or K) is detected, or a No Toner Cartridge Installed state was detected.
- Causes: • MCU Board, PL7.2.2 • Harn assy dckr, PL4.1.2
- Remedy: 1 Open the Toner Door and check that the Toner Cartridges have been fully installed. Does the error persist? Go to step 2. Complete. 2 Reseat the Toner Cartridges. Does the error persist? Go to step 3. Complete. 3 Disconnect P/J13 on the MCU Board and unlace the harness. Inspect the harness for damage. Is the harness damaged? Repair the harness, then go to step 4. Go to step 4. 4 Does the error persist? Replace the MCU Board. Contact your designated field support for assistance.
- Code: 116-210, 116-395
- Description: System USB Port Error System USB port error is detected.
- Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
- Remedy: 1 Reseat the connectors on the IP and MCU Boards then turn the printer back on. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.
- Code: 116-314, 116-350, 16-351, 116-352
- Description: ESS Error Fatal on board network error. • 116-314: MAC Address Error • 116-350: Network Error • 116-351: Network Error • 116-352: Network Error
- Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
- Remedy: 1 Reseat the connectors on the IP and MCU Boards then cycle system power. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.
- Code: 116-315, 116-317, 116-324, 116-326, 116-343
- Description: Firmware Errors. The firmware download to the printer failed. • 116-315: RAM Error • 116-317: Controller Error • 116-324: Controller Error • 116-326: NVRAM Error • 116-343: ASIC Error
- Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2 • LED Driver Board, PL7.1.5
- Remedy: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the LED Driver Board. Does the error persist when the power is turned on? Go to step 3. Complete. 3 Replace the IP Board. Does the error persist when the power is turned on? Replace the MCU Board. Complete.
- Code: 116-325
- Description: Checksum Error Checksum error for Fax parameter is detected. • 116-325: Controller Error
- Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
- Remedy: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist when the power is turned on? Replace the MCU Board. Complete.
- Code: 116-335
- Description: NVRAM Checksum Error Checksum is not right when NVRAM initialized.
- Causes: • IP Board, PL7.1.9/7.1.16 • MCU Board, PL7.2.2
- Remedy: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board, and then go to step 3. Complete. 3 Does the error persist? Contact your designated field support for assistance. Complete.