Xerox WorkCentre 4150

• Code: 03-300, 03-310, 03-320, 03-330, 03-340
• Description: OSOK Faults RAP These are the faults displayed when the machine encounters OSOK problems. The faults are listed in code order, together with any recommended actions.
• Remedy: 03-300 System Fault - Message: Please Insert Option Key to Enable Machine Per BS The machine has detected that the OSOK is not installed. Perform the following: 1. Install the PEK. 2. Contact Field Engineering for further assistance. 03-310 System Fault - Message: OSOK Previously Used in Different Machine Per BS The machine has detected that the OSOK has previously been used in a different machine. Perform the following: 1. Obtain, then install a valid FEK. 2. Contact Field Engineering for further assistance. 03-320 System Fault - Option SIM Invalid The machine has detected that the OSOK has previously been used in a different machine. Perform the following: 1. Obtain, then install a valid FEK. 2. Contact Field Engineering for further assistance. 03-330 System Fault - Not Inserted Properly The machine has detected that the OSOK is not installed correctly. Perform the following: 1. Remove, then reinstall the OSOK. 2. Contact Field Engineering for further assistance. 03-340 Option Installed Remove SIM The option has been successfully installed. Perform the following: 1. Remove the FEK. 2. Contact Field Engineering for further assistance.

• Code: 03-410, 03-420, 03-430, 03-440, 03-450
• Description: Paper Information Mismatch RAP 03-410 During a print job, the machine has detected a tray 1 paper colour, type or size mismatch. 03-420 During a print job, the machine has detected a tray 2 paper colour, type or size mismatch. 03-430 During a print job, the machine has detected a tray 3 paper colour, type or size mismatch. 03-440 During a print job, the machine has detected a tray 4 paper colour, type or size mismatch. 03-450 During a print job, the machine has detected a bypass tray paper colour, type or size mismatch.
• Remedy: NOTE: The main PWB has 4 test points, GND, +3.3V, +5V and +24V. The location of the test points is shown on the Main PWB PJ location illustration. Perform the following: 1. If the fault is present when printing, check that the print driver and machine tray information are correct. 2. Go to GP 4 System Administration Tools. Check that the relevant tray paper type, colour and size settings are correct. 3. 03-410 Only. Refer to Wiring Diagram 6. Perform the following: a. Check the wiring between the paper size detect PWB, PL 7.15 Item 5 and CN15 on the Main PWB. b. Install new components as necessary: • Paper size detect PWB, PL 7.15 Item 5. • Paper size detect assembly, PL 7.15 Item 1. • Main PWB, PL 1.10 Item 1. 4. 03-420, 03-430 or 03-440 Only. Refer to Wiring Diagram 7 and Wiring Diagram 13. Perform the following: a. Check the wiring between the paper size detect PWB, PL 7.20 Item 5 and CN5 on the Tray PWB. b. Check the wiring between CN1 on the relevant Tray PWB and CN24 on the Main PWB. c. Install new components as necessary: • Paper size detect PWB, PL 7.20 Item 5. • Paper size detect assembly, PL 7.20 Item 25. • Tray connector, PL 7.20 Item 17. • Main PWB, PL 1.10 Item 1.

• Code: 03-500
• Description: Use Auxiliary Access RAP The machine has detected that there is no credit in the foreign device.
• Remedy: 1. If there is credit in the foreign device, check the wiring between the foreign device and the foreign device interface PWB, PL 1.10 Item 15 2. Check the wiring between CN2 on the foreign device interface PWB and CN28 the Main PWB. If necessary, install a new foreign device interface harness, PL 1.10 Item 27. 3. If necessary, install a new foreign device interface PWB, PL 1.10 Item 15. 4. If necessary, install a new main PWB, PL 1.10 Item 1.

• Code: 03-600
• Description: Memory Failure RAP 03-600 The machine has detected a memory access failure
• Remedy: 1. Switch off the machine, then switch on the machine. 2. Remove, then reinstall the memory DIMM, PL 1.10 Item 22. 3. Install new components as necessary: • Memory DIMM, PL 1.10 Item 22. • Main PWB, PL 1.10 Item 1.

• Code: 03-650
• Description: Ambient Temperature Sensor Fault RAP 03-650 The machine has detected a fault with the ambient temperature sensor.
• Remedy: 1. Switch off the machine, then switch on the machine. 2. Check the wiring between the ambient temperature sensor, PL 1.10 Item 21 and CN26 on the Main PWB. 3. Install new components as necessary: • Ambient temperature sensor, PL 1.10 Item 21. • Main PWB, PL 1.10 Item 1.

• Code: 03-700
• Description: Check Fax Kit RAP 03-700 The machine has detected a fault with the fax module.
• Remedy: 1. Ensure the fax module, PL 1.10 Item 14 is correctly installed. 2. Install new components as necessary: • Fax PWB module, PL 1.10 Item 14. • Main PWB, PL 1.10 Item 1