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Xerox Phaser 6022

Error Codes List page 1

  • Code: 005-121
  • Description: ADF Jam, Open ADF Cover and Clear Jam
  • Causes: • IP Board, PL7.1.9 • ADF Assembly, PL8.1.1 • ADF Cover, PL8.1.3 • ADF Separator Pad, PL8.1.4
  • Remedy: 1. Is the ADF closed against the document glass completely? Go to step 2. Close the ADF completely and go to step 2. 2. Does the error persist? Go to step 3. Complete. 3. Reseat P/J1, P/J6, and P/J16 on the IP Board. Does the error persist? Go to step 4. Complete. 4. Does the ADF feed the document? Go to step 5. Go to step 7. 5. Open the ADF Cover and check the document path. Is there foreign substance on the document path? Remove the foreign substance. Go to step 6. Go to step 7. 6. Does the error persist? Go to step 7. Complete. 7. Clean the ADF feed rollers. Do the feed rollers rotate smoothly? Go to step 8. Replace the ADF. 8. Replace the IP Board (Phaser 6020/6022 and WorkCentre 6025 MFP, WorkCentre 6027 MFP. Does the error persist? Replace the ADF Cover and ADF Separator Pad. Complete.
  • Code: 005-301
  • Description: ADF Cover Open
  • Causes: • IP Board, PL7.1.9 • ADF Assembly, PL8.1.1
  • Remedy: 1. Is the ADF Cover completely closed? Go to step 3. Close the ADF cover and go to step 2. 2. Does the error persist? Go to step 3. Complete. 3. Is the ADF Cover damaged? Replace the ADF Cover Go to step 4. Go to step 5. 4. Does the error persist? Go to step 5. Complete. 5. Reseat P/J1, P/J6, and P/J16 on the IP Board. Does the error persist? Go to step 6. Complete. 6. Replace the ADF. Does the error persist? Replace the IP Board (Phaser 6020/6022 and WorkCentre 6025 MFP, WorkCentre 6027 MFP. Complete.
  • Code: 009-95x
  • Description: CRUM Error The Toner Cartridge CRUM communication error is detected.
  • Causes: • HARNESS ASSY DCKR PL4.1.2 • MCU Board, PL7.2.2
  • Remedy: 1. Are the Toner Cartridges installed in the printer Xerox Toner Cartridges? Go to step 2. The customer will need to replace all non-Xerox cartridges with Genuine Xerox cartridges. 2. Inspect the contacts on the CRUM connectors. Are any bent or broken? Repair of replace the connector. Go to Step 3. 3. Disconnect P/J13 on the MCU Board and unlace the harness. Inspect the harness for damage. Is the harness damaged? Repair the harness, then go to step 4. Go to step 4. 4. Disconnect P/J13 on the PWBA MCU. Is the voltage across ground to P/J13-3 on the MCU Board approximately +3.3 VDC? Repair the Harness Assembly DCKR. Go to step 5. 5. Replace the Toner Cartridge (C, M, Y, or K). Does the error persist? 1. SaveNVM to ESS 2. Replace the MCU Board. 3. LoadNVM from ESS Complete.
  • Code: 010-397
  • Description: Fuser Failure The operation error of Fuser (Temperature anomaly error etc.) is detected.
  • Causes: • Fuser, PL5.1.1 • MCU Board, PL7.2.2
  • Remedy: 1. Reseat the Fuser and cycle system power. Does the error persist? WARNING: Do not touch the fuser while it is hot. Go to step 2. Complete. 2. Check these connections 1. MCU Board P/J26 and P/J18. 2. LVPS P/J201. Are the connectors secure? Go to step 3. Secure the connectors. 3. Check the Fuser harness. 1. Remove the Fuser. 2. Disconnect P/J26 and P/J18 from the MCU Board and P/J201 from the LVPS. Is the harness damaged? Repair the harness. Go to step 4. 4. Replace the Fuser. Does the error persist? 1. SaveNVM to ESS 2. Replace the MCU Board. 3. LoadNVM from ESS Complete.
  • Code: 016-315
  • Description: IP Board to IIT Communication Error An error occurred between the IIT and the Controller.
  • Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2 • LED Driver Board, PL7.1.5
  • Remedy: 1. Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to step 2. Complete. 2. Replace the LED Driver Board. Does the error persist? Go to step 3. Complete. 3. Replace the IP Board (Phaser 6020/6022 and WorkCentre 6025 MFP, WorkCentre 6027 MFP. Does the error persist when the power is turned on? 1. SaveNVM to ESS 2. Replace the MCU Board. 3. LoadNVM from ESS Complete.
  • Code: 016-317
  • Description: ESS ROM Main Check Fail 016-317: The standard Page Memory is corrupted.
  • Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2 • LED Driver Board, PL7.1.5
  • Remedy: 1. Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to step 2. Complete. 2. Replace the LED Driver Board. Does the error persist? Go to step 3. Complete. 3. Replace the IP Board (Phaser 6020/6022 and WorkCentre 6025 MFP, WorkCentre 6027 MFP. Does the error persist when the power is turned on? 1. SaveNVM to ESS 2. Replace the MCU Board. 3. LoadNVM from ESS Complete.
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