Description: The Front Cover or Rear Door is open. Close an latch the door.
Causes: • LVPS
Remedy: • Close the door until it locks in to place. • If problem persists use the following procedure. 1. Reseat P/J18 on the Main Board and P/J4 on the LVPS. Does the error persist? Go to step 2. Complete. 2. Check the cover open switch for damage. Repair if damaged. Does the error persist? Go to step 3. Complete. 3. Replace the LVPS. Complete.
Code: 01-110
Display: Rear Door Open
Description: The Rear Door is not securely latched. Latch the Rear Door.
Causes: • LVPS
Remedy: • Close the Rear Door until it locks. • Turn the printer off and then on again. • If the problem persists continue troubleshooting. 1. Reseat P/J18 on the Main Board and P/J4 on the LVPS. Does the error persist? Go to step 2. Complete. 2. Check the cover open switch and actuator for damage. Repair if damaged. Does the error persist? Go to step 3. Complete. 3. Replace the LVPS. Complete.
Code: 03-410
Display: Load A4 in Tray 1 or Paper mismatch in Tray 1
Description: Paper Color mismatch. Paper Type mismatch. Paper Size mismatch. If printing from PC, ensure print driver and tray guide settings match. Verify tray guide settings.
Causes: • Main Board (Phaser 3320) (WorkCentre 3315/3325)
Remedy: • Load the correct media in the source tray. • Check paper settings for the affected tray and print driver. • Check tray guide settings. • If problem persists use the following procedure. 1. Check the Feed Sensor and Paper Empty Actuator are installed correctly. Does the error persist? Go to step 2. Complete. 2. Replace the Main Board. Complete.
Code: 03-420
Display: Load A4 In Tray2 or Paper mismatch Tray 2
Description: Paper Color mismatch. Paper Type mismatch. Paper Size mismatch. If printing from PC, ensure print driver and tray guide settings match. Verify tray guide settings.
Causes: • Main Board (Phaser 3320) (WorkCentre 3315/3325)
Remedy: • Load the correct media in the source tray. • Check paper settings for the affected tray and print driver. • Check tray guide settings. • If problem persists use the following procedure. 1. Check the Feed Sensor and Paper Empty Actuator are installed correctly. Does the error persist? Go to step 2. Complete. 2. Replace the Main Board. Complete.
Code: 03-450
Display: Load A4 In Bypass or Paper mismatch Tray 1 Load [A4] [Plain]
Description: Paper Color mismatch. Paper Type mismatch. Paper Size mismatch. If printing from PC, ensure print driver and tray guide settings match. Verify tray guide settings.
Causes: • Main Board (Phaser 3320) (WorkCentre 3315/3325)
Remedy: • Load the correct media in the source tray. • Check paper settings for the affected tray and print driver. • Check tray guide settings. • If problem persists use the following procedure. 1. Check the Feed Sensor and Paper Empty Actuator are installed correctly. Does the error persist? Go to step 2. Complete. 2. Replace the Main Board. Complete.
Code: 03-600
Display: Memory Failure
Description: Memory access failure. Cycle printer power. Reseat Memory DIMM(s). If necessary, replace the Main Board.
Causes: • Memory • Main Board (Phaser 3320) (WorkCentre 3315/3325)
Remedy: • Remove and reseat memory DIMMs. • Increase system memory. • Delete unnecessary files or split the Fax job into smaller transmissions. • If problem persists use the following procedure. 1. Cycle system power. Does the error persist? Go to step 2. Complete. 2. Reseat memory DIMM on the Main Board. Does the error persist? Replace the Main Board. Complete.