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Xerox Phaser 3010

  • Code: 010-397
  • Display: 010-397 Restart Printer Contact Support If Message Returns
  • Description: Fusing Failure Fusing temperature anomaly detected
  • Causes: • Fuser. • MCU Board.
  • Remedy: 1 Reseat the Fuser and cycle system power. Does the error persist? Go to Step 2. Complete. 2 Check these connections • MCU Board P/J18 and P/J20. • LVPS P/J201. Are the connectors secure? Go to Step 3. Secure the connectors. 3 Check the Fuser harness. 1. Remove the Fuser. 2. Disconnect P/J18 and P/J20 from the MCU Board and P/J201 from the LVPS. Is the harness damaged? Repair the harness. Go to Step 4. 4 Replace the Fuser. Does the error persist? Replace the MCU Board. Complete.
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