Xerox Phaser 3010
- Code: 010-397
- Display: 010-397 Restart Printer Contact Support If Message Returns
- Description: Fusing Failure Fusing temperature anomaly detected
- Causes: • Fuser. • MCU Board.
- Remedy: 1 Reseat the Fuser and cycle system power. Does the error persist? Go to Step 2. Complete. 2 Check these connections • MCU Board P/J18 and P/J20. • LVPS P/J201. Are the connectors secure? Go to Step 3. Secure the connectors. 3 Check the Fuser harness. 1. Remove the Fuser. 2. Disconnect P/J18 and P/J20 from the MCU Board and P/J201 from the LVPS. Is the harness damaged? Repair the harness. Go to Step 4. 4 Replace the Fuser. Does the error persist? Replace the MCU Board. Complete.
Error Code | |
Service Mode, Troubleshooting | |
Parts Catalog | |
Compatibility | |
Downloads Files | |
Home |
Send message to us