PrintCopy.info service

Xerox B1022 MFP

Error Codes List page 1

  • Code: 01-100
  • Description: Side Door Open RAP
    The machine has detected that the side cover assembly is open.
  • Remedy: • Ensure the side cover assembly is closed.
    Refer to Wiring Diagram 1 for B1022 Machines or Wiring Diagram 2 for B1025 Machines. Perform the steps that follow:
    1. Power off the device, then power on the device, GP 4.
    2. Enter dC330, code 01-100 side cover interlock, PL 1.10. Open and close the side cover assembly, PL 8.10 and check if the dC330 display changes.
    3. Check the interlock switch actuator flag on the side cover, PL 8.10 Item 2 is not missing or damaged.
    4. Check that the side cover assembly closes correctly.
    5. Refer to GP 10, then check the wiring between the side cover interlock switch and the Main PWB B1025 or Main PWB B1022. If necessary, install a new side cover interlock switch and harness assembly, PL 1.10 Item 14.
  • Code: 01-150
  • Description: Front Door Open RAP
    The machine has detected that the front cover is open.
  • Remedy: • Ensure the front cover is closed.
    Refer to Wiring Diagram 1 for B1022 Machines or Wiring Diagram 2 for B1025 Machines. Perform the steps that follow:
    1. Power off the device, then power on the device, GP 4.
    2. Enter dC330, code 01-100 front cover interlock, PL 1.10. Open and close the front cover assembly, PL 28.10 Item 2 and check if the dC330 display changes.
    3. Check that the switch actuator flag on the front cover assembly, PL 28.10 Item 2 is not missing or damaged.
    4. Check that the front cover assembly closes correctly.
    5. Refer to GP 10, then check the wiring between the front cover switch and the Main PWB B1025 or Main PWB B1022. If necessary, install a new front cover switch and harness assembly, PL 1.10 Item 5.
  • Code: 01-200
  • Description: Tray 2 Side Cover Open RAP
    The machine has detected that the tray 2 side cover is open.
  • Remedy: • Ensure the side cover is closed.
    • Check for obstructions behind the side cover.
    Refer to Wiring Diagram 1 for B1022 Machines or Wiring Diagram 2 for B1025 Machines. Perform the steps that follow:
    1. Power off the device, then power on the device, GP 4.
    2. Enter dC330, code 08-210 T2 door open sensor, PL 7.20 Item 14. Open and close the side cover PL 7.20 Item 5 and check if the dC330 display changes.
    3. Check that the sensor actuator on the side cover is not missing or damaged.
    4. Check that the side cover closes correctly.
    5. Refer to GP 10, then check the wiring between the T2 door open sensor and CN7 on the Tray 2 PWB.
    Install new components as necessary:
    1. T2 Door open sensor, PL 7.20 Item 14.
    2. Tray 2 PWB, PL 7.20 Item 9.
  • Code: 02-100, 02-200
  • Description: USB Faults RAP
    02-100 Invalid/Unknown USB device.
    02-200 Check USB memory.
  • Remedy: Refer to Wiring Diagram 1 for B1022 Machines or Wiring Diagram 2 for B1025 Machines. Perform the steps that follow:
    1. Power off the device, then power on the device, GP 4.
    2. Ensure that the customer is using a valid USB device with sufficient free file space.
    3. Refer to GP 10, then check the wiring between the USB Host and the Main PWB B1022 or Main PWB B1025.
    Install new components as necessary:
    1. Front USB host cable, PL 1.10 Item 8.
    2. Main PWB, PL 1.10 Item 3.
  • Code: 03-120
  • Description: Tray 2 Interface Error RAP
    The machine has detected tray 2, but a communications error has occurred.
  • Remedy: Refer to Wiring Diagram 1 for B1022 Machines or Wiring Diagram 2 for B1025 Machines. Perform the steps that follow:
    1. Power off the device, then power on the device, GP 4.
    2. Refer to GP 10, then check the wiring between the Main PWB B1022 or Main PWB B1025 and CN3 on the Tray 2 PWB.
    Install new components as necessary:
    1. Tray 2 PWB, PL 7.20 Item 9.
    2. Main PWB, PL 1.10 Item 3.
  • Code: 03-410, 03-420, 03-450
  • Description: Paper Information Mismatch RAP
    03-410 The machine has detected a tray 1 paper type or size mismatch.
    03-420 The machine has detected a tray 2 paper type or size mismatch.
    03-450 The machine has detected a bypass tray paper type or size mismatch.
  • Remedy: 1. Power off the device, then power on the device, GP 4.
    2. From the UI or CWIS check that the appropriate tray paper size and type settings are correct.
    3. On the machine check that the appropriate tray media and guide settings match.
    4. 03-410 Only. Check the operation of the front and rear paper guides, PL 7.15. Install a new components as necessary: • Front guide, PL 7.15 Item 2. • Rear guide. PL 7.15 Item 4. • Left guide. PL 7.15 Item 13. • Pinion gear. PL 7.15 Item 11.
    5. 03-420 Only. Refer to Wiring Diagram 1 for B1022 Machines or Wiring Diagram 2 for B1025 Machines. Refer to GP 10, then check the wiring between the Main PWB B1022 or Main PWB B1025 and CN3 on the Tray 2 PWB. Check the operation of the front and rear paper guides, PL 7.25. Install a new components as necessary: • Front guide, PL 7.25 Item 2. • Rear guide. PL 7.25 Item 4. • Left guide. PL 7.25 Item 13. • Pinion gear. PL 7.25 Item 11.
    6. 03-450 Only. Check the operation of the front and rear gear racks and the pinion gear, PL 8.15. Install a new components as necessary: • Pinion gear. PL 8.15 Item 4 . • Bypass tray assembly, PL 8.10 Item 1.
Error Code
Service Mode, Troubleshooting
Parts Catalog
Compatibility
Downloads Files
Home
New Register Forgot Password?
Send message to us