Remedy: Setting Restart the equipment. If the error is not recovered after restarting the equipment, reinstall software following the procedure below. (1) Turn the power OFF. (2) Turn the power back ON while pressing the [4] and [9] buttons simultaneously. (3) The authentication screen is displayed. Enter the password. (Password entry is not required under the default setting.) (4) Key in [1] to select "1. SYSTEM FIRMWARE (OS data)" and [4] to select "4. SYSTEM SOFTWARE (OS data) ", and then press the [START] button. (5) When updating is completed properly, "Update successful completed Restart the MFP" is displayed on the touch panel.
Code: F550
Description: Encryption partition error
Causes:
Remedy: Setting . Recover the encryption key with [3] + [C] + [Start] → 5.
Code: F600
Description: Software update error
Causes:
Remedy: Setting 1. Perform [3] + [C] + [POWER] -> [1] -> [START] for "Clear Error Flag in Software Installation". 2. Reinstall the firmware in error displayed on the F600 error screen.
Code: F700
Description: Overwrite error
Causes:
Remedy: Setting • If a service call occurs again after the reboot, replace the HDD.
Code: F800
Description: Date error
Causes:
Remedy: Setting Reset the date, and request the administrator to set the date and time. 1. Turn the power on while pressing the [6] and [CLEAR] button. 2. Select [2] key, and then press the [START] button. 3. Press the [START] button on the confirmation screen displayed. (The date is set to January 1st, 2011.) 4. Request the administrator to set the date and time.
Code: F900
Description: Model information error
Causes:
Remedy: Setting Recover the machine information by means of the following procedure. Notes: The following procedure is supported in the firmware with the version "2050" or later. If the version is before "2050", first upgrade it to "2050" or later with [4] + [9] -> [1] for "SYSTEM FIRMWARE (OS Data)". <Machine information recovery> (1) Turn the power ON while pressing [6] and the [CLEAR] button simultaneously. (2) Key in [3] to select "3. SRAM Re-Initialize Support", and then press the [START] button. (3) After the operation is completed, shut down the equipment by pressing the [ON/OFF] button. * If it is not recovered, perform the following procedure. (4) Turn the power ON while pressing [3] and the [CLEAR] button simultaneously. (5) Enter the password on the Authentication screen. If no password is set for Service, press the [OK] button without entering anything. If the High Security Mode has been set, enter "#1048#". (6) Key in [5] to select "5. Key Backup Restore", and then press the [START] button. (7) Key in [2] to select "2. Key FROM to SRAM", and then press the [START] button. (8) After the operation is completed, shut down the equipment by pressing the [ON/OFF] button.