Toshiba e-Studio 3518A
Error Codes List page 1
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- Code: C010
- Description: Main motor abnormality
- Causes: Drive system related service call The main motor is not rotating normally.
- Remedy: 1 Is the main motor working? (Perform the output check in the test mode: 03-101/151) Yes 2 No • Check if the connector (CN650, CN651) of the main motor is disconnected. • Check if the connector CN303 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the main motor board and LGC board are short circuited or open circuited. • Replace the main motor. • Replace the LGC board.
2 Are there any damage or scratches on the main motor board? Yes 3 No • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the main motor board and LGC board are short circuited or open circuited. • Replace the main motor. • Replace the LGC board.
3 LGC board • Check if the PLL lock signal CN303-7 output from the LGC board is always level “L”? • Check if the voltage supplied to the CPU input terminal IC22-98 is always “L”? • Replace the LGC board.
4 Is there any damage to the high-voltage power supplying springs? Yes • If the power supplying spring for transfer/ separation is unhooked, attach it properly. • If the power supplying spring for the main charger is deformed, replace it. No 5
5 Can the gear of the process unit be rotated when it is turned manually? Yes 6 No Replace the process unit.
6 Fuser unit Release the pressure lever and turn the gear of the fuser unit manually. If not, replace the fuser unit.
- Code: C040
- Description: PFP motor abnormality
- Causes: Paper feeding system related service call The PFP motor is not rotating normally.
- Remedy: 1 Is the PFP motor working? (Perform the output check in the test mode: 03-109/159) Yes 2 No • Check if the signal line connector J952 of the PFP motor is disconnected. • Check if the connector CN245 on the PFP board is disconnected. • Check if the connector CN241 on the PFP board is disconnected. • Check if the connector CN315 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the PFP motor board, PFP board and LGC board are short circuited or open circuited. • Replace the PFP motor.
2 Is the LED on the PFP motor board lit without flickering? Yes 3 No • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the PFP motor board, PFP board and LGC board are short circuited or open circuited. • Replace the PFP motor.
3 PFP board LGC board • Check if the PLL lock signal CN245-7 output from the PFP board is always “L” level. • Check if the voltage supplied to the microcomputer input terminal IC5-17 is always “L” level. • Replace the PFP board. • Replace the LGC board.
- Code: C130, C140
- Description: [C130] 1st drawer tray abnormality
[C140] 2nd drawer tray abnormality - Causes: Paper feeding system related service call
• The upper tray-up motor is not rotating or the upper drawer tray is not moving normally.
• The lower tray-up motor is not rotating or the lower drawer tray is not moving normally. - Remedy: 1 Does the tray go up? (Perform the output check in the test mode: FS-03-242, FS-03-243) Yes 2 No • Check if the connector of the upper tray-up motor is disconnected. • Check if the connector of the lower tray-up motor is disconnected (J677). • Check if the connector CN318 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor pattern on the LGC board is short circuited or open circuited.
2 Is the tray-up sensor working? (Perform the input check in the test mode: FS-03- [ALL]OFF/[0]/[E], FS-03- [F2]ON/[4]/[E]) Yes 3 No • Check if the connector of the sensor is disconnected. • Check if the connector CN316 on the LGC board is disconnected. • Check if the slit reaches the sensor. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor pattern on the LGC board is short circuited or open circuited.
3 LGC board • Check if the conductor pattern on the LGC board is short circuited or open circuited. • Replace the LGC board.
- Code: C150, C160
- Description: [C150] PFP upper drawer tray abnormality
[C160] PFP lower drawer tray abnormality - Causes: Paper feeding system related service call
• The PFP tray-up motor is not rotating or the PFP upper drawer tray is not moving normally.
• The PFP tray-up motor is not rotating or the PFP lower drawer tray is not moving normally. - Remedy: 1 Does the tray go up? (Perform the output check in the test mode: FS-03-278, FS-03-280) Yes 2 No • Check if the connector of the tray-up motor is disconnected. (J967, J961, CN244) • Check if any of the connectors CN241 and CN244 on the PFP board is disconnected. • Check if the connector CN315 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the PFP board and LGC board are short circuited or open circuited.
2 Is the tray-up sensor working? (Perform the input check in the test mode: FS-03-[F1]ON/ [5]/[A], FS-03-[F1]ON/[5]/[E]) Yes 3 No • Check if the connector of the sensor is disconnected. (J972, J966, J970, J965) • Check if any of the connectors CN241 and CN246 on the PFP board is disconnected. • Check if the connector CN315 on the LGC board is disconnected. • Check if the slit reaches the sensor. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the PFP board and LGC board are short circuited or open circuited.
3 LGC board • Check if the conductor pattern on the LGC board is short circuited or open circuited. • Replace the LGC board.
4 PFP board • Check if the conductor pattern on the PFP board is short circuited or open circuited. • Replace the PFP board.
- Code: C180
- Description: LCF tray-up motor is abnormal
- Causes: Paper feeding system related service call LCF tray-up motor is abnormal
- Remedy: 1 Does the tray move? (Perform the output check in the test mode: FS-03-271) Yes 2 No • Does the tray move? (Perform the output check in the test mode: FS-03-271) • Check if the connector of the LCF tray-up motor is disconnected. (CN5, CN50) • Check if any of the connectors CN1 and CN5 on the LCF board is disconnected. • Check if the connector CN315 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the LCF board and LGC board are short circuited or open circuited.
2 Are the LCF tray bottom sensor and LCF feeding side bottom sensor working? (Perform the input check in the test mode: FS-03-[F1]ON/ [8]/[A], FS-03-[F1]ON/[8]/[E]) Yes 3 No • Check if the connectors of the sensors are disconnected. (CN205, CN200, CN64) • Check if any of the connectors CN1, CN2 and CN6 on the LCF board is disconnected. • Check if the connector CN315 on the LGC board is disconnected. • Check if the slit reaches the sensors. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the LCF board and LGC board are short circuited or open circuited.
3 LGC board • Check if the conductor pattern on the LGC board is short circuited or open circuited. • Replace the LGC board.
4 LCF board • Check if the conductor pattern on the LCF board is short circuited or open circuited. • Replace the LCF board.
- Code: C1A0
- Description: LCF end fence motor is abnormal
- Causes: Paper feeding system related service call LCF end fence motor is abnormal
- Remedy: 1 Is the LCF end fence motor working? (Perform the output check in the test mode: FS- 03-207) Yes 2 No • Check if the connector of the LCF end fence motor is disconnected. (CN5, CN51) • Check if any of the connectors CN100 and CN101 on the LCF board is disconnected. • Check if the connector CN315 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the LCF board and LGC board are short circuited or open circuited.
2 Are the LCF end fence home/ stop position sensors working? (Perform the input check: FS- 03-[F1]ON/[8]/[H], FS-03- [F1]ON/[8]/[G]) Yes 3 No • Check if the connectors of the sensors are disconnected. (CN4, CN40, CN400, N402, CN403) • Check if either of the connectors CN1 or CN4 on the LCF board is disconnected. • heck if the connector CN315 on the LGC board is disconnected. • Check if the slit reaches the sensors. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the LCF board and LGC board are short circuited or open circuited.
3 LGC board • Check if the conductor pattern on the LGC board is short circuited or open circuited. • Replace the LGC board.
4 LCF board • Check if the conductor pattern on the LCF board is short circuited or open circuited. • Replace the LCF board.