Description: Paper exit jam Jam not reaching the exit sensor: The paper which has passed through the fuser unit does not reach the exit sensor.
Remedy: Check item: Side cover Remove the paper if there is any paper on the transport path. Exit sensor • Sensor check • Connector check (CN17, J510, and J511) • Harness check Registration roller clutch • Connector check (CN26-B, J525, and J530) • Harness check MAIN board • Board check • Connector check (CN17, CN26-B) • Harness check Paper alignment Check if the aligning amount is appropriate. An [E01] error occurs both when the amount is too large and too small. Parts to be replaced: Exit sensor Registration roller clutch Registration roller Replace it if it is worn out. MAIN board
Code: E02
Description: Paper exit jam Stop jam at the exit sensor: The trailing edge of the paper does not pass the exit sensor after its leading edge has reached this sensor.
Remedy: Check item: Side cover Remove the paper if there is any paper on the transport path. Exit sensor • Sensor check • Connector check (CN17, J510, and J511) • Harness check Registration roller clutch • Connector check (CN26-B, J525, and J530) • Harness check MAIN board • Board check • Connector check (CN17, CN26-B) • Harness check Paper alignment Check if the aligning amount is appropriate. An [E01] error occurs both when the amount is too large and too small. Parts to be replaced: Exit sensor Registration roller clutch Registration roller Replace it if it is worn out. MAIN board
Code: E03
Description: Power-ON jam: The paper is remaining on the paper transport path when power is turned ON
Remedy: Check item: Side cover Remove the paper if there is any paper on the transport path. Registration sensor • Sensor check • Connector check (CN26-B, J525, and J530) • Harness check Exit sensor • Sensor check • Connector check (CN17, J510, and J511) • Harness check MAIN board • Board check • Connector check (CN26-B, CN17) • Harness check Parts to be replaced: Registration sensor Exit sensor MAIN board
Code: E09
Description: Jam at the registration area due to registration timeout error
Remedy:
Code: E12
Description: Bypass misfeeding (Paper not reaching the registration sensor): The paper fed from the bypass tray does not reach the registration sensor.
Remedy: Check item: Side cover Remove the paper if there is any paper in front of the registration sensor. Registration sensor • Sensor check • Connector check (J526, J532, and J533) • Harness check Bypass pickup solenoid • Check if the solenoid is working. • Connector check (J526, J532, and J533) • Harness check Bypass paper sensor • Sensor check • Connector check (J526, J532, and J533) • Harness check MAIN board • Board check • Connector check (CN26-A) • Harness check Parts to be replaced: Registration sensor Bypass pickup solenoid Bypass pickup roller Replace it if it is worn out. Bypass paper sensor MAIN board
Code: E13
Description: Drawer misfeeding (Paper not reaching the registration sensor): The paper fed from the drawer does not reach the registration sensor.
Remedy: Check item: Side cover Remove the paper if there is any paper in front of the registration sensor. Registration sensor • Sensor check • Connector check (J526, J532, and J533) • Harness check Pickup solenoid • Check if the solenoid is working. • Connector check (J526, J532, and J533) • Harness check MAIN board • Board check • Connector check (CN26-A) • Harness check Parts to be replaced: Registration sensor Pickup solenoid Pickup roller Replace it if it is worn out. MAIN board