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Toshiba DP4500

Error Codes List page 1

  • Code: C01
  • Description: Main motor is abnormal
  • Remedy: Is the main motor working? NO 1. Check if the connector CN1 of the main motor is disconnected. 2. Check if the connector J313 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circutied. 4. Check if the conductor patterns on the main motor board and LGC board are short- or open-circuited. 5. Replace the main motor. 6. Replace the LGC board. YES Is the LED on the main motor board lit without flickering? NO 1. Check if the connector pins are disconnected and the harnesses are open-circuited. 2. Check if the conductor patterns on the main motor board and LGC board are short- or open-circuited. 3. Replace the main motor. 4. Replace the LGC board. YES 1. Check if the PLL lock signal J313-11 output from the LGC board is always level “L”? 2. Check if the voltage supplied to the microcomputer input terminal IC10-7 is always “L”? 3. Replace the LGC board.
  • Code: C04
  • Description: PFP motor is abnormal (paper can be fed from cassettes other than PFP cassette)
  • Remedy: Is the PFP motor working? (Perform the output check in the test mode: 03-109/159) NO 1. Check if the signal line connector CN1 of the PFP motor is disconnected. 2. Check if the power line connector CN2 of the PFP motor is disconnected. 3. Check if the connector CN246 on the PFP board is disconnected. 4. Check if the signal line connector CN241 on the PFP board is disconnected. 5. Check if the power line connector CN242 on the PFP board is disconnected. 6. Check if the connector J312 on the LGC board is disconnected. 7. Check if the connector pins are disconnected and the harnesses are open-circuited. 8. Check if the conductor patterns on the PFP motor board, PFP board and LGC board are short- or open circuited. 9. Replace the PFP motor. 10. Replace the PFP board. 11. Replace the LGC board. YES Is the LED on the PFP motor board lit without flashing? NO 1. Check if the connector pins are disconnected and the harnesses are open-circuited. 2. Check if the conductor patterns on the PFP motor board, PFP board and LGC board are short- or open-circuited. 3. Replace the PFP motor. 4. Replace the PFP board. 5. Replace the LGC board. YES 1. Check if the PLL lock signal CN246-8 output from the PFP board is always “L” level. 2. Check if the voltage supplied to the microcomputer input terminal IC5-17 is always “L” level. 3. Replace the PFP board. 4. Replace the LGC board.
  • Code: C13
  • Description: Upper cassette tray is abnormal (paper can be fed from the cassettes other than the copier cassettes)
  • Remedy: Does the tray go up? (Perform the output check in the test mode: 03-242, 243) NO 1. Check if the connector of the tray-up motor is disconnected. 2. Check if the connector J311 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the LGC board. YES Is the tray-up sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[6]/[H], /[7]/[H]) NO 1. Check if the connector of the sensor is disconnected. 2. Check if the connector J310 on the LGC board is disconnected. 3. Check if the slit reaches the sensor. 4. Check if the connector pins are disconnected and the harnesses are open-circuited. 5. Check if the conductor pattern on the LGC board is short- or open-circuited. 6. Replace the LGC board. YES 1. Check if the conductor pattern on the LGC board is short- or open-circuited. 2. Replace the LGC board.
  • Code: C14
  • Description: Lower cassette tray is abnormal (paper can be fed from the cassettes other than the copier cassettes)
  • Remedy: Does the tray go up? (Perform the output check in the test mode: 03-242, 243) NO 1. Check if the connector of the tray-up motor is disconnected. 2. Check if the connector J311 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the LGC board. YES Is the tray-up sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[6]/[H], /[7]/[H]) NO 1. Check if the connector of the sensor is disconnected. 2. Check if the connector J310 on the LGC board is disconnected. 3. Check if the slit reaches the sensor. 4. Check if the connector pins are disconnected and the harnesses are open-circuited. 5. Check if the conductor pattern on the LGC board is short- or open-circuited. 6. Replace the LGC board. YES 1. Check if the conductor pattern on the LGC board is short- or open-circuited. 2. Replace the LGC board.
  • Code: C15
  • Description: PFP upper cassette tray is abnormal (paper can be fed from the cassettes other than the PFP upper cassette)
  • Remedy: Does the tray go up? (Perform the output check in the test mode: 03-278, 280) NO 1. Check if the connector of the tray-up motor is disconnected. 2. Check if any of the connectors CN241, CN242 and CN244 on the PFP board is disconnected. 3. Check if the connector J312 on the LGC board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are open-circuited. 5. Check if the conductor patterns on the PFP board and LGC board are short- or open-circuited. 6. Replace the PFP board. 7. Replace the LGC board. YES Is the tray-up sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[2]/[H], /[4]/[H]) NO 1. Check if the connector of the sensor is disconnected. 2. Check if any of the connectors CN241, CN247 and CN248 on the PFP board is disconnected. 3. Check if the connector J312 on the LGC board is disconnected. 4. Check if the slit reaches the sensor. 5. Check if the connector pins are disconnected and the harnesses are open-circuited. 6. Check if the conductor patterns on the PFP board and LGC board are short- or open-circuited. 7. Replace the PFP board. 8. Replace the LGC board. YES 1. Check if the conductor pattern on the LGC board is short- or open-circuited. 2. Replace the LGC board.
  • Code: C16
  • Description: PFP lower cassette tray is abnormal (paper can be fed from the cassettes other than the PFP lower cassette)
  • Remedy: Does the tray go up? (Perform the output check in the test mode: 03-278, 280) NO 1. Check if the connector of the tray-up motor is disconnected. 2. Check if any of the connectors CN241, CN242 and CN244 on the PFP board is disconnected. 3. Check if the connector J312 on the LGC board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are open-circuited. 5. Check if the conductor patterns on the PFP board and LGC board are short- or open-circuited. 6. Replace the PFP board. 7. Replace the LGC board. YES Is the tray-up sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[2]/[H], /[4]/[H]) NO 1. Check if the connector of the sensor is disconnected. 2. Check if any of the connectors CN241, CN247 and CN248 on the PFP board is disconnected. 3. Check if the connector J312 on the LGC board is disconnected. 4. Check if the slit reaches the sensor. 5. Check if the connector pins are disconnected and the harnesses are open-circuited. 6. Check if the conductor patterns on the PFP board and LGC board are short- or open-circuited. 7. Replace the PFP board. 8. Replace the LGC board. YES 1. Check if the conductor pattern on the LGC board is short- or open-circuited. 2. Replace the LGC board.
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