Remedy: Are the harness open circuited and the connectors disconnected or misconnected between the MAIN board (CN21, CN22) and laser optical unit? YES Replace the harness. Connect the disconnected connectors. NO 1) Replace the MAIN board. 2) Replace the laser optical unit
Code: E01
Description: Jam not reaching the exit sensor: The paper which has passed through the fuser unit does not reach the exit sensor.
Remedy: Open the transfer cover. there any paper the transport path? YES Remove the paper. Is the exit sensor working? (Perform the input check the test mode: 13-[04. SENSOR TEST]) NO 1) Check if the connector of the exit sensor is disconnected. 2) Check if the connector CN17 on the MAIN board is disconnected. 3) Check if the connector pins are disconnected and the harnesses are open circuited. 4) Check if the conductor pattern on the MAIN board is short circuited or open circuited. 5) Replace the exit sensor. 6) Replace the MAIN board. YES the registration roller clutch working? (Perform the output check the test mode: 04-108/158) NO 1) Check if the connector of the registration roller clutch is disconnected. 2) Check if the connector CN26 on the MAIN board is disconnected. 3) Check if the connector pins are disconnected and the harnesses are open circuited. 4) Check if the conductor pattern on the MAIN board is short circuited or open circuited. 5) Replace the registration roller clutch. 6) Replace the MAIN board. YES Check the registration roller. Replace if is worn out. Check the aligning amount appropriate. [E01] error occurs both when the amount too large and too small.
Code: E02
Description: Stop jam the exit sensor: The trailing edge the paper does not pass the exit sensor after its leading edge has reached this sensor.
Remedy: Open the transfer cover. there any paper the transport path? YES Remove the paper. Is the exit sensor working? (Perform the input check the test mode: 13-[04. SENSOR TEST]) NO 1) Check if the connector of the exit sensor is disconnected. 2) Check if the connector CN17 on the MAIN board is disconnected. 3) Check if the connector pins are disconnected and the harnesses are open circuited. 4) Check if the conductor pattern on the MAIN board is short circuited or open circuited. 5) Replace the exit sensor. 6) Replace the MAIN board. YES the registration roller clutch working? (Perform the output check the test mode: 04-108/158) NO 1) Check if the connector of the registration roller clutch is disconnected. 2) Check if the connector CN26 on the MAIN board is disconnected. 3) Check if the connector pins are disconnected and the harnesses are open circuited. 4) Check if the conductor pattern on the MAIN board is short circuited or open circuited. 5) Replace the registration roller clutch. 6) Replace the MAIN board. YES Check the registration roller. Replace if is worn out. Check the aligning amount appropriate. [E01] error occurs both when the amount too large and too small.
Code: E03
Description: Power-ON jam: The paper remaining the paper transport path when power turned ON.
Remedy: Open the cover the unit/area whose picture blinking the control panel. there any paper the transport path? (Refer the following table.) YES Remove the paper. Is the sensor the jamming area working? (Perform the input check the test mode: refer the following table.) NO 1) Check if the connector of the sensor is disconnected. 2) Check if any of the connectors on the MAIN board is disconnected. 3) Check if the connector pins are disconnected and the harnesses are open circuited. 4) Check if the conductor pattern on the MAIN board is short circuited or open circuited. 5) Replace the sensor. 6) Replace the MAIN board. YES Replace the MAIN board. Relation between the jamming area and the corresponding sensors and covers (If a jam occurring the PFU, check the PFU board.) Registration area Transfer cover Registration sensor 13-[04. SENSOR TEST] Exit area Transfer cover Exit sensor 13-[04. SENSOR TEST] PFU PFU side cover PFU feed sensor 13-[04. SENSOR TEST]
Code: E09
Description: Jam the registration area due registration timeout error
Remedy:
Code: E11
Description: ADU misfeeding (Paper not reaching the registration sensor): The paper which has passed through ADU does not reach the registration sensor during duplex printing.
Remedy: Open the transfer cover. there any paper front the registration sensor? YES Remove the paper. Is the registration sensor working? (Perform the input check the test mode: 13-[04. SENSOR TEST]) NO 1) Check if the connector of the registration sensor is disconnected. 2) Check if the connector CN26 on the MAIN board is disconnected. 3) Check if the connector pins are disconnected and the harnesses are open circuited. 4) Check if the conductor pattern on the MAIN board is short circuited or open circuited. 5) Replace the registration sensor. 6) Replace the MAIN board. YES Check the rollers the ADU. Replace them they are worn out.