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Samsung Xpress C480W

Error Codes List page 5

  • Code: C7-1311
  • Description: Waste toner container is not installed. Install it.
  • Causes: The waste toner container is not installed
  • Remedy: 1) Check if the waste toner container is installed properly.
    2) Remove and reinstall the waste toner container.
  • Code: M1-1013, M2-1210
  • Description: Paper Jam in Tray1
    Paper Jam inside machine
  • Causes: The jammed paper has occurred in the tray1 or inside the machine.
  • Remedy: 1) Remove the jammed paper.
    2) If the jammed paper occurs continually, check the followings. a) Check if the pick up roller are worn out or contaminated. Clean the contaminated part or replace it. b) Check if the feed actuator or feed sensor is assembled correctly.
    3) If the pick up solenoid is defective, replace it.
  • Code: M1-5012, M1-5013
  • Description: Paper Empty in Tray
  • Causes: Paper is empty in tray.
  • Remedy: 1) Remove the cassette. Check if the paper is loaded in tray.
    2) Check if the paper empty sensor is contaminated or defective. Replace it.
  • Code: M3-1110, M3-1112
  • Description: Paper jam in exit area.
  • Causes: The jammed paper has occurred in the exit area.
  • Remedy: 1) Remove the jammed paper.
    2) If the problem persists, check the following. a) Check if there is any obstacles or paper on the paper path. Remove it. b) Check if the fuser unit is assembled properly. If the fuser unit is defective, replace it.
  • Code: M3-2130
  • Description: Output bin full Remove paper
  • Causes: The machine detected that the output tray has got full or the bin-full sensor is defective.
  • Remedy: 1) Remove the paper on the output tray.
    2) Check if the Bin-full Sensor connector is connected properly. Reconnect it.
    3) If the sensor is defective, replace it.
  • Code: S1-5221
  • Description: Wireless Network Error
  • Causes: Communication Error with wireless NIC has occurred.
  • Remedy: 1) Check if the wireless cable is connected correctly.
    2) If the error persists, replace the wireless board.
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