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Samsung SLM2835DW

Error Codes List page 3

  • Code: C3-1410
  • Description: Imaging unitis not installed. Install the cartridge
  • Causes: The Imaging unit is not installed. / The machine can’t detect the Imaging unit.
  • Remedy: 1) Turn the machine off then on.
    2) Remove the Imaging unit, then reinstall the toner cartridge.
    3) Check if the CRUM contact area is contaminated. Clean it.
  • Code: C3-1512
  • Description: Imaging unit is not compatible. Check users guide.
  • Causes: Imaging unit is not compatible.
  • Remedy: 1) Print the supply information report. Check information of theImaging unit.
    2) If theImaging unit is not a Samsung genuine Imaging unit, replace with new one.
  • Code: M1-1110, M1-1710
  • Description: Paper jam in Tray 1
    Paper jam in manual feeder(M1-1710)
  • Causes: The jammed paper has occurred in the tray.
  • Remedy: 1) First, clear the jam.
    2) Remove the tray. Check if the loaded paper is in proper place. Align it.
    3) If the jammed paper occurred before entering it to the retard roller, check the Sheet Retard / Pickup roller / Forward roller / CST Knock up / CST Knock up Spring.
    4) If the jammed paper occurred after entering it to the retard roller, check the Ribs in paper path.
  • Code: M1-5112, M1-5113
  • Description: Paper is empty in Tray 1. Load paper
    Paper is empty in tray 1. Load paper
    Paper is empty in all tray. Load paper
    Paper is empty in manual feeder. Load paper(M1-5712)
  • Causes: Paper is empty in tray. / Paper is loaded in tray but the machine detects empty status.
  • Remedy: 1) If there is a jammed paper, first clear the jam. (Refer to 4.1.3 Jam removal)
    2) Load the paper in tray.
    3) Check if the empty actuator works normally. If it is defective or broken, replace it.
    4) If the actuator operation is OK, check the empty sensor. Reconnect the sensor connector. If the sensor is defective, replace it.
  • Code: M1-5120, M1-5712
  • Description: Paper is empty in Tray 1. Load paper
    Paper is empty in tray 1. Load paper
    Paper is empty in all tray. Load paper
    Paper is empty in manual feeder. Load paper(M1-5712)
  • Causes: Paper is empty in tray. / Paper is loaded in tray but the machine detects empty status.
  • Remedy: 1) If there is a jammed paper, first clear the jam. (Refer to 4.1.3 Jam removal)
    2) Load the paper in tray.
    3) Check if the empty actuator works normally. If it is defective or broken, replace it.
    4) If the actuator operation is OK, check the empty sensor. Reconnect the sensor connector. If the sensor is defective, replace it.
  • Code: M2-1110
  • Description: Paper jam inside of machine.
  • Causes: A paper jam was detected at the feed sensor.
  • Remedy: 1) Remove the jammed paper. If the error persists, check the followings. (Refer to 4.1.3 Jam removal)
    2) Check if the feed/regi sensor connector is connected properly.
    3) Check if the regi./feed actuator works normally. If it is defective or broken, replace it.
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