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Samsung MultiXpress K7500LX

Error Codes List page 21

  • Code: U3-3111, U3-3113, U3-3114
  • Display: Original paper jam inside of scanner
  • Description: Jam has occurred inside the DSDF unit.
  • Remedy: 1) Find and remove the jammed paper.
    2) If this error occurs continually, remove 4 screws and the upper cover.
    3) Check the Pick-up Position Sensor(0604–001393) and Pick-up Feed Sensor(0604–001381) connection.
    4) Check if the black sheet from the bottom of the pick up feed sensor is attached properly. If it is contaminated, clean it.
    5) If the sensor is defective, replace it.
  • Code: U3-3122
  • Display: Documents are inserted incorrectly. After open the scanner`s door, put it again. Call for service if the problem persists
  • Description: DSDF pick up module has the problem.
  • Remedy: 1) Open and close the DSDF cover. Check if the error message is disappeared.
    2) Open the DSDF cover. Push and release the pick up module. Check if the pick up module returns the original position. • Check if the spring is deformed. If the spring is defective, replace it.
    3) Check If the regi sensor is OK, check the scan sensor and scan actuator. If their operation is abnormal, replace the defective part.
  • Code: U3-3122
  • Display: Documents are inserted incorrectly. After open the scanner`s door, put it again. Call for service if the problem persists
  • Description: DSDF pick up module has the problem.
  • Remedy: 1) Open and close the DSDF cover. Check if the error message is disappeared.
    2) Open the DSDF cover. Push and release the pick up module. Check if the pick up module returns the original position. • Check if the spring is deformed. If the spring is defective, replace it.
    3) Check If the regi sensor is OK, check the scan sensor and scan actuator. If their operation is abnormal, replace the defective part.
  • Code: U3-3211, U3-3213, U3-3214
  • Display: Original paper jam in front of the scanner
    Original paper jam inside of scanner
  • Description: Jam has occurred inside the DSDF unit.
  • Remedy: 1) Open the DSDF cover. If there is jammed paper, remove it.
    2) If this error occurs continually, check the Regi. sensor and Regi actuator. Push and release the regi actuator. Check if the pick up module returns the original position. If the sensor is defective, replace it.
    3) If the regi sensor is OK, check the scan 1 sensor and reflect film. • If the scan 1 sensor is defective, replace it. • If the reflect film is contaminated, clean it.
  • Code: U3-3211, U3-3213, U3-3214
  • Display: Original paper jam inside of scanner
  • Description: Jam has occurred inside the DSDF unit.
  • Remedy: 1) Find and remove the jammed paper.
    2) If this error occurs continually, remove 4 screws and the upper cover.
    3) Check the Pick-up Position Sensor(0604–001393) and Pick-up Feed Sensor(0604–001381) connection.
    4) Check if the black sheet from the bottom of the pick up feed sensor is attached properly. If it is contaminated, clean it.
    5) If the sensor is defective, replace it.
  • Code: U3-3311, U3-3313, U3-3314
  • Display: Original paper jam in front of the scanner
    Original paper jam inside of scanner
  • Description: Jam has occurred inside the DSDF unit.
  • Remedy: 1) Open the DSDF cover. If there is jammed paper, remove it.
    2) If this error occurs continually, check the Regi. sensor and Regi actuator. Push and release the regi actuator. Check if the pick up module returns the original position. If the sensor is defective, replace it.
    3) If the regi sensor is OK, check the scan 1 sensor and reflect film. • If the scan 1 sensor is defective, replace it. • If the reflect film is contaminated, clean it.
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