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Samsung MJ4500C

Error Codes List page 4

  • Code: 19
  • Description: Document Jam
  • Causes: • Check document feeder. • Check the operation of TX motor. 1 Check the control signals of U18- 105-110. 2 Check the input signals and driving output of U23 and U24.
  • Remedy: • Remove jammed documents and insert it again. • 1 If control signals are not made when other functions are normal, replace the main PBA 2 If driving output is defective when input signals are normal, replace U23 and U24.
  • Code: 20
  • Description: No Paper
  • Causes: • Paper Empty? • U18-48 is HIGH? (+4V or over)
  • Remedy: • Feed paper. • If high, replace the paper empty sensor. If low, replace the main PBA.
  • Code: 21
  • Description: No Document
  • Causes: • No document? • Check the document sensor of OPE PBA.
  • Remedy: • Insert documents. • If high, replace the document sensor. If low, replace the OPE PBA.
  • Code: 22
  • Description: No Cartridge
  • Causes: • Check if ink cartridge is installed. • Check contacted part of the head. • Check head checking circuit and driver.: Check U16-8,9,10,128,154,156, U18-103 control signals and head data.
  • Remedy: • Insert ink cartridge. • Clean it. • Replace the main PBA.
  • Code: 23
  • Description: Bad Cartridge
  • Causes: • Check if ink cartridge is defective. • Check the output level of U22-1.
  • Remedy: • Replace ink cartridge. • If low, replace the main PBA.
  • Code: 24
  • Description: Ink low
  • Causes: • Check the amount of ink.
  • Remedy: • Replace ink cartridge using cartridge key.
Error Code
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