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Samsung CLX9251ND

Error Codes List page 2

  • Code: A1-2511, A1-2512, A1-2513
  • Display: Motor Failure: #A1-2511. Turn off then on. Call for service if the problem persists Motor Failure: #A1-2512. Turn off then on. Call for service if the problem persists Motor Failure: #A1-2513. Turn off then on. Call for service if the problem persists
  • Description: Black OPC motor operation is abnormal.
  • Remedy: • A1-2511 : Black OPC motor is stopped but machine recognizes it as operational. • A1-2512 : Black OPC motor is not operated for print-job. • A1-2513 : Black OPC motor is operating but machine recognizes status as "Stopped". 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Open the side cover. Check if there are any foreign substances or paper around black drum drive unit. 3) Remove the rear cover after removing 10 screws. 4) Check if the black OPC motor connector is connected correctly. 5) If the connection is OK, turn the machine on. Enter SVC mode. Select the black OPC motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines > 100-0044) Check the motor operation. a) If the motor is not operational, • Check the signal and power with the DVM. • If the checked result is normal, replace the motor(JC31-00123B). • If the checked result is abnormal, check the following. - If 24V power is not generated, replace the SMPS board (JC44-00100A (220V) / JC44-00093A (110V)). - If the control signal is abnormal, replace the main board(JC92-02429A). b) If the motor is operational, • Check the Pin Num 8. If the value is abnormal, replace the main board. If the value is normal, replace the harness.
  • Code: A1-4310
  • Display: Motor Failure: #A1-4310. Turn off then on. Call for service if the problem persists
  • Description: The contact of ITB Unit is abnormal. / The resistance value of the first transfer roller is abnormal.
  • Remedy: 1) Enter SVC mode. Select the T1 engage motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines > 100-0080) Push the start button and check the motor operation. 2) If the motor is not operational, a) Open the side cover. Check if the ITB connector is connected correctly or is deformed. b) If the harness is defective, replace it. c) Remove the ITB unit from the machine. Check if the photo interrupter sensor is contaminated or assembled properly. d) If the photo sensor is defective, replace it. e) If the motor is operational but the engage gear is not operational, replace the main drive unit(JC93-00723A). 3) If there is a motor noise or the motor is not operational normally, check the following : a) Remove the rear cover. Check if the T1 engage motor in the main drive unit is defective. i) Rotate the motor manually. • If the motor operation is stiff, replace the motor(JC93-00452A). ii) Measure the resistance value with DVM. • If the measured value is out of the standard area (7~10 ohm), replace the motor(JC93-00452A). b) If the motor is normal, measure the motor signal with DVM. • If the phase output voltage is changed in 0~24V(8~10V), the output value is normal. • If the phase output voltage is not changed to 0 or 24V, replace the main board(JC92-02429A).
  • Code: A1-5212, A1-5213
  • Display: Motor Failure: #A1-5212. Turn off then on. Call for service if the problem persists Motor Failure: #A1-5213. Turn off then on. Call for service if the problem persists
  • Description: Yellow toner is not supplied normally.
  • Remedy: • A1-5212 : Toner supply is stopped during operation. • A1-5213 : Toner is not supplied. 1) Open the front cover. If the yellow toner pipe is blocked, open it. 2) Turn the machine off then on. If the error persists, check the following steps. 3) Enter SVC mode. Select the yellow toner supply motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines) • 111-0010 : Toner Dispense Motor Yellow 4) If the motor is not operational, measure the yellow motor power with DVM. a) If 24V power is generated, replace the yellow toner supply motor(JC93-00446A). b) If 24V power is not generated, • Measure the 24V power on the SMPS board. If the SMPS board(JC44-00100A (220V) / JC44-00093A (110V)) is defective, replace it. • If the SMPS board is normal, replace the main board(JC92-02429A).
  • Code: A1-5312, A1-5313
  • Display: Motor Failure: #A1-5312. Turn off then on. Call for service if the problem persists Motor Failure: #A1-5313. Turn off then on. Call for service if the problem persists
  • Description: Magenta toner is not supplied normally.
  • Remedy: • A1-5312 : Toner supply is stopped during operation. • A1-5313 : Toner is not supplied. 1) Open the front cover. If the magenta toner pipe is blocked, open it. 2) Turn the machine off then on. If the error persists, check the following steps. 3) Enter SVC mode. Select the magenta toner supply motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines) • 111-0020 : Toner Dispense Motor Magenta 4) If the motor is not operational, measure the magenta motor power with DVM. a) If 24V power is generated, replace the magenta toner supply motor(JC93-00446A). b) If 24V power is not generated, • Measure the 24V power on the SMPS board. If the SMPS board(JC44-00100A (220V) / JC44-00093A (110V)) is defective, replace it. • If the SMPS board is normal, replace the main board(JC92-02429A).
  • Code: A1-5412, A1-5413
  • Display: Motor Failure: #A1-5412. Turn off then on. Call for service if the problem persists Motor Failure: #A1-5413. Turn off then on. Call for service if the problem persists
  • Description: Cyan toner is not supplied normally.
  • Remedy: • A1-5412 : Toner supply is stopped during operation. • A1-5413 : Toner is not supplied. 1) Open the front cover. If the cyan toner pipe is blocked, open it. 2) Turn the machine off then on. If the error persists, check the following steps. 3) Enter SVC mode. Select the cyan toner supply motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines) • 111-0030 : Toner Dispense Motor Cyan 4) If the motor is not operational, measure the cyan motor power with DVM. a) If 24V power is generated, replace the cyan toner supply motor(JC93-00446A). b) If 24V power is not generated, • Measure the 24V power on the SMPS board. If the SMPS board(JC44-00100A (220V) / JC44-00093A (110V)) is defective, replace it. • If the SMPS board is normal, replace the main board(JC92-02429A).
  • Code: A1-5512, A1-5513
  • Display: Motor Failure: #A1-5512. Turn off then on. Call for service if the problem persists Motor Failure: #A1-5513. Turn off then on. Call for service if the problem persists
  • Description: Black toner is not supplied normally.
  • Remedy: • A1-5212 : Toner supply is stopped during operation. • A1-5213 : Toner is not supplied. 1) Open the front cover. If the black toner pipe is blocked, open it. 2) Turn the machine off then on. If the error persists, check the following steps. 3) Enter SVC mode. Select the black toner supply motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines) • 111-0040 : Toner Dispense Motor Black 4) If the motor is not operational, measure the black motor power with DVM. a) If 24V power is generated, replace the black toner supply motor(JC93-00446A). b) If 24V power is not generated, • Measure the 24V power on the SMPS board. If the SMPS board(JC44-00100A (220V) / JC44-00093A (110V)) is defective, replace it. • If the SMPS board is normal, replace the main board(JC92-02429A).
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