Description: Paper jam has occurred inside the machine. (Feed drive unit is defective / Feed 2 sensor is defective.)
Remedy: • M2-1134 : The leading edge of the paper has not reached the feed 2 sensor within the specified time. • M2-1135 : The paper has not left from the feed 2 sensor within the specified time. 1) Open the side cover. Remove the jammed paper. 2) If jammed paper occurs continually, check the following. a) Enter SVC mode. Execute feed motor test. If the motor operation is normal, go to step d). b) Remove the rear cover. Check if the feed motor cable is connected correctly. c) If the connection is OK, replace the feed drive unit(JC93-00444A). d) If the feed motor operation is normal, check the feed 2 sensor. e) If the sensor operation is abnormal, check the harness. f) If the connection is OK, replace the feed sensor 2 (0604-001381).
Code: M2-1211, M2-1213, M2-1214
Display: Paper jam inside of machine.
Description: Paper jam has occurred inside the machine. (Regi. roller drive is defective / Regi. sensor is defective.)
Remedy: • M2-1211 : When the machine is warming-up, jammed paper inside machine is detected. • M2-1213 : The leading edge of the paper has not reached the regi. sensor within the specified time. • M2-1214 : The paper has not left from the regi. sensor within the specified time. 1) Open the side cover. Remove the jammed paper. 2) If jammed paper occurs continually, check the following. a) Enter SVC mode. Execute Regi. motor test. If the motor operation is normal, go to step d). b) Remove the rear cover. Check if the Regi/MP motor cable is connected correctly. c) If the connection is OK, replace the Regi./MP drive unit(JC93-00443A). d) If the motor operation is normal, check the regi. sensor. e) If the sensor operation is abnormal, check the harness. f) If the connection is OK, replace the regi. sensor (0604-001381).
Display: Paper jam inside of machine Paper jam at the top of duplex path
Description: Paper jam has occurred inside the machine.
Remedy: 1) Open the side cover. Remove jammed paper. 2) If the problem persists, check the following: a) Check the Regi sensor harness. If the harness is normal, replace the Regi. sensor (0604-001381). b) Check the sensors in the Side Unit. If the harness is normal, replace the defective sensor (0604-001393 ).
Code: M3-1411
Display: Paper jam in exit area.
Description: Paper jam has occurred around the fuser unit.(At power-on / warm up , the machine detected paper jam in Inner tray Exit Sensor.)
Remedy: • M3-1413 : The leading edge of the paper has not reached the feed 1 sensor within the specified time. • M3-1414 : The paper has not left from the feed 1 sensor within the specified time. 1) Open the side cover. Remove jammed paper. 2) If the problem persists, check the following: a) Open the side cover. Check if the connector is connected correctly. b) Remove the JOB-SEPARATOR. Check if the photo sensor is assembled correctly. c) Check if ACTUATOR-EXIT is assembled correctly. If the ACTUATOR-EXIT (JC66-02533A) is deformed or broken, replace it. d) If the photo sensor(0604-001393) is defective, replace it.
Code: M3-1413, M3-1414
Display: Paper jam in exit area.
Description: Paper jam has occurred around the fuser unit.(Job separator connection is defective. / Actuator-Exit is defective.)
Remedy: 1) Open the side cover. Remove the jammed paper. 2) If the problem persists, check the following: a) Open the side cover. Check if the connector is connected properly. b) Remove the JOB-SEPARATOR. Check if the photo sensor is assembled correctly. c) Check if ACTUATOR-EXIT is assembled correctly. If the ACTUATOR-EXIT (JC66-02533A) is deformed or broken, replace it. d) If the photo sensor(0604-001393) is defective, replace it.
Code: M3-2230, M3-2430
Display: Output tray is full. Remove printed media.
Description: There is too much paper in output bin tray or inner tray.
Remedy: • M3-2230 : There is too much paper in output bin tray. • M3-2430 : There is too much paper in inner tray. 1) Remove the paper from output bin tray or inner tray. 2) If this error ccurs continually, check the following. a) Check if the bin-full sensor and actuator is assembled correctly. b) Check if the bin-full sensor(0604-001393) is defective.