Remedy: [Definition] Guide for user (*) * Guides when a job is being executed and it is not necessary to stop the job. [Releasing Conditions] The user closes the [Information] window. While it is possible to release the error, maintenance by a service engineer is required to permanently resolve the error. [Processing] <When an error occurs> Continue operation and processing (no effect on operation or processing). Continue operation and processing but display the error on the panel until the error is released. As operation and processing are continued, for example if a print job is received, the job is printed as during normal operation (in the same manner as when an error is not in occurrence). <Prior to releasing error> None (It is possible to execute operation modes which possibly may use the section where the information is generated.) <After error is released> None (There is no restarting process as the jobs are not stopped even upon occurrence of the error.)
Code: S
Description: Service engineer call
Causes: An error that affects the entire system Actions to permanently resolve the error cannot be taken by user operations
Remedy: [Definition] An error that affects the entire system (*) Actions (to permanently resolve the error) cannot be taken by user operations * Even if the place where an error occurs in one part of the system, in cases when the error affects the entire system (the printer itself becomes unavailable for use), the error shall be subject to a service engineer call (S). When it is not possible to print, the error shall be subject to a service engineer call (S). [Releasing Conditions] Turn OFF the printer (Sub power key OFF) While it is possible to release the error by shutting off the power supply unit (OFF with sub-power switch), repair by a service engineer is required to permanently resolve the error. Although the error basically cannot be released by pressing the reset key, as an exception, with error types where the cause of a hardware error can possibly be resolved without shutting off the power supply unit (= repair), it shall be possible to release the error by pressing the reset key. [Processing] <When an error occurs> If the unit is in action, promptly stop operations while taking care not to trigger other failures. <Prior to releasing error> Set operation modes other than the test mode to be not available for execution. (Even while a service engineer call is occurring, it is possible to transition to the test mode. After executing the test mode for clearing the error, it is possible to execute test modes for other than clearing the error.) <After error is released> As it is necessary to shut off the power supply unit (OFF with sub-power key) in order to release the error, it is not possible to restart the job that is stopped due to the occurrence of the error.
Code: U
Description: Unit Error
Causes: An error that affects part of the system Actions to permanently resolve the error cannot be taken by user operations
Remedy: [Definition] An error that affects part of the system (*1) Actions (to permanently resolve the error) cannot be taken by user operations (*2) *1 In the event that an error for which "Actions to permanently resolve the error cannot be taken by user operations" occurs, the error is to be subject to a unit error (U). When it is possible to print, the error is to be subject to a unit error (U). *2 In cases when the place where an error occurs can be operated without shutting off the power supply unit, the error is to be subject to a unit error (U). [Releasing Conditions] Press the Reset key, or turn OFF the power supply. (Turn OFF the sub power key.) While it is possible to release the error by pressing the reset key or shutting off the power supply unit (OFF with sub-power switch), repair by a service engineer is required to permanently resolve the error. However, when there are jobs of the following error, as it is possible to continue the job by changing the paper feed source or output tray, add changes of the paper feed source and output tray to the clearing conditions. - Error with Tray 1, Tray 2 - Error with standard paper feed tray of F units - FU paper output error - FD paper output error when the FU paper output OP is connected [Processing] <When an error occurs> If the unit is in operation, promptly stop operations while taking care not to trigger other failures. <Prior to releasing error> Operation modes that does not use the section where an error occurs are to be made available for execution. (Even during the occurrence of a unit error, it shall be possible to transition to the test mode and execute the test mode.) <After error is released> It is not possible to restart the job that is stopped due to the occurrence of the error.