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Ricoh SPC361SFNw

Error Codes List page 1

  • Code: SC101-01
  • Description: CIS Error: Front Side The peak white level is less than the prescribed value.
  • Causes: • CIS is defective.
    • MPU is defective.
    • Power/signal harness is defective.
    • Scanner unit condensation
    • CIS is not set properly, or is dirty.
    • The white plate is not set properly, or is dirty.
  • Remedy: Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.
    1. Clean the white guide plate.
    2. Reset/clean the CIS and white plate in the scanner.
    3. Replace the units in the following order: • Original front side CIS • Engine board • PSU/Signal harness
  • Code: SC102-00
  • Description: LED Illumination Adjustment Error: Front Side
    The white level peak reached the prescribed threshold when the white plate was scanned after a specified number of adjustments.
  • Causes: • CIS is defective.
    • MPU is defective.
    • Power/signal harness is defective.
    • Scanner unit condensation
    • CIS is not set properly, or is dirty.
    • The white plate is not set properly, or is dirty.
  • Remedy: Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.
    1. Clean the white guide plate.
    2. Reset/clean the CIS and white plate in the scanner.
    3. Replace the units in the following order: • Original front side CIS • Controller board
    • PSU/Signal harness
  • Code: SC111-01
  • Description: CIS Error: Rear Side
    The peak white level is less than the prescribed value.
  • Causes: • CIS is defective.
    • MPU is defective.
    • Power/signal harness is defective.
    • Scanner unit condensation
    • CIS is not set properly, or is dirty.
    • The white plate is not set properly, or is dirty.
  • Remedy: Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.
    1. Reset/clean the CIS and white plate in the document feeder.
    2. Replace the units in the following order: • Original rear side CIS • Engine board • PSU/Signal harness
  • Code: SC112-00
  • Description: LED Illumination Adjustment Error: Rear Side
    The white level peak reached the prescribed threshold when the white plate was scanned after a specified number of adjustments.
  • Causes: • CIS is defective.
    • MPU is defective.
    • Power/signal harness is defective.
    • Scanner unit condensation
    • CIS is not set properly, or is dirty.
    • The white plate is not set properly, or is dirty.
  • Remedy: Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.
    1. Reset/clean the CIS and white plate in the document feeder.
    2. Replace the units in the following order: • Original rear side CIS • Controller board
    • PSU/Signal harness
  • Code: SC120-00
  • Description: Scanner HP Error 1
    The scanner HP sensor does not detect the scanner leaving the home position (sensor does not go OFF).
  • Causes: • MPU is defective.
    • Power/signal harness is defective.
    • Scanner unit condensation
    • CIS is not set properly, or is dirty.
    • The white plate is not set properly, or is dirty.
  • Remedy: Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.
    1. Check if there is any foreign object on surface of the scanner HP sensor, or the DF position scanning sensor.
    2. Reconnect the harnesses of the scanner HP sensor, or the DF position scanning sensor.
    3. Replace the scanner HP sensor, or the DF position scanning sensor.
    Since it cannot be determined which one is defective from the SC, execute the Input check (SP 5-803-202 DF position scanning sensor) to check the state of the sensor.
  • Code: SC121-00
  • Description: Scanner HP Error 2
    The scanner HP sensor does not detect the scanner leaving the home position (sensor does not go ON).
  • Causes: • MPU is defective.
    • Power/signal harness is defective.
    • Scanner unit condensation
    • CIS is not set properly, or is dirty.
    • The white plate is not set properly, or is dirty.
  • Remedy: Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.
    1. Check if there is any foreign object on surface of the scanner HP sensor, or the DF position scanning sensor.
    2. Reconnect the harnesses of the scanner HP sensor, or the DF position scanning sensor.
    3. Replace the scanner HP sensor, or the DF position scanning sensor.
    Since it cannot be determined which one is defective from the SC, execute the Input check (SP 5-803-202 DF position scanning sensor) to check the state of the sensor.
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