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Ricoh SP3410DN

Error Codes List page 2

  • Code: 500
  • Description: Main motor error
    The machine does not detect a main motor lock signal within 2sec after the main motor started to rotate. -or- The machine does not release a main motor lock signal within 2sec after the main motor switched off. -or- The machine detects a main motor lock signal every 100ms for seven times consecutively, after the main motor started to rotate stably.
  • Causes: • Overload of • Torque load overload • Defective main motor • Disconnect or defective motor harness 1. Turn the machine's main power off, and then on. 2. Check or replace the main motor if the torque load is normal. 3. Replace the motor harness.
  • Code: 530
  • Description: Fusing Fan Motor Error
    The FAN lock signal - High for 10 seconds, after the fan motor started to rotate.
  • Causes: • Disconnected or defective motor harness. 1. Turn the machine's main power off, and then on.
  • Code: 541
  • Description: Fuser thermistor error
    The thermistor output is less than 0°C for 5 seconds after the fusing lamp turns ON.
  • Causes: • Disconnected or defective thermistor • Disconnected or defective fusing lamp 1. Check the harness connection of the thermistor. 2. Replace the fusing unit. • Execute "Reset Fusing Unit SC" to recover the machine after completing the recovery procedure. Otherwise, the machine continues to issue this SC code and cannot be operated.
  • Code: 542
  • Description: Fuser reload error
    This SC is issued if one of following conditions occurs: The fusing temperature rises 8°C or less in 1.5 seconds; and this continues 5 times consecutively. -or- The fusing temperature has not reached 45°C within 9 seconds (after the fusing lamp comes ON while the machine is warming-up). -or- The fusing unit does not attain reload temperature within 35 s. (normal temperature) or 65 s (lower temperature – the thermistor output is less than 18°C) after the fusing temperature control starts.
  • Causes: • Defective or deformed thermistor • Incorrect power supply input at the main power socket 1. Defective fusing lamp
  • Code: 543
  • Description: High temperature error (Software)
    • The detected temperature stays at 225°C for 1 second, and this consecutively occurs 10 times.
  • Causes: • Defective ECB • Defective PSU 1. Replace the ECB 2. Replace the PSUt unit. • Execute "Reset Fusing Unit SC" to recover the machine after completing the recovery procedure. Otherwise, the machine continues to issue this SC code and cannot be operated.
  • Code: 544
  • Description: High temperature error (Hardware)
    • During stand-by mode or a print job, the detected heating roller temperature reaches 250° C.
  • Causes: • Defective ECB • Defective PSU 1. Replace the ECB 2. Replace the PSU • Execute "Reset Fusing Unit SC" to recover the machine after completing the recovery procedure. Otherwise, the machine continues to issue this SC code and cannot be operated.
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