PrintCopy.info service

Ricoh MPC5504ex

Error Codes List page 58

  • Code: SC990-00
  • Description: Software operation error
    Software attempted an unexpected operation.
  • Causes: • Parameter error
    • Internal parameter error
    • Insufficient work memory
    • Operation error caused by abnormalities that are normally undetectable.
  • Remedy: • Turn the main power off/on.
    • Reinstall the software of the controller and BCU board.
  • Code: SC991-00
  • Description: Recoverable software operation error
    Software attempted an unexpected operation. SC991 covers recoverable errors as opposed toCS990.
  • Causes: • Parameter error
    • Internal parameter error
    • Insufficient work memory
    • Operation error caused by abnormalities that are normally undetectable.
  • Remedy: Logging only
  • Code: SC992-00
  • Description: Undefined SC issued.
    An SC, that is not controlled by the system, occurred.
  • Causes: • An SC for the previous model was used mistakenly, etc.
    • Basically a software bug.
  • Remedy: Turn the main power OFF/ON.
  • Code: SC994-00
  • Description: Operation error caused by abnormalities that are normally undetectable.
    An error occurred because the number of records exceeded the limit for images managed in the service layer of the firmware.
  • Causes: This can occur if there are too many application screens open on the operation panel.
  • Remedy: Logging only.
  • Code: SC995-01
  • Description: CPM setting error 1
    Comparison of machine serial number (11 digits) and machine identification code.
    Details:
    • Machine serial number cannot be identified because of BICU replacement or malfunctioning.
    • Machine serial number cannot be identified because of NV-RAM replacement
  • Causes: Machine serial number (11 digits) or machine identification code does not match.
  • Remedy: • Enter the machine serial number using SP5-811(MachineSerial), and then turn the power on/off.
    • Attach the NV-RAM that was installed previously.
  • Code: SC995-02
  • Description: CPM setting error 2
    Comparison of machine serial number (11 digits) and machine identification code.
    Details:
    Machine serial number cannot be identified because of NV-RAM replacement or malfunctioning.
  • Causes: Machine serial number (11 digits) or machine identification code does not match.
  • Remedy: • Attach the NV-RAM that was installed previously.
    • Download data on the NV-RAM using SP5-825 (NV-RAM Data Download).
Error Code
Service Mode, Troubleshooting
Parts Catalog
Compatibility
Downloads Files
Home
New Register Forgot Password?
Send message to us