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Ricoh MP4500

Error Codes List page 24

  • Code: 997
  • Description: Software Error 4: Cannot select application function
    An application does not start after the user pushed the correct key on the operation panel.
  • Causes: • Software bug • A RAM or DIMM option necessary for the application is not installed or not installed correctly.
  • Code: 998
  • Description: Software Error 5: Application cannot start
    Register processing does not operate for an application within 60 s after the machine power is turned on. No applications start correctly, and all end abnormally
  • Causes: • Software bug • A RAM or DIMM option necessary for the application is not installed or not installed correctly.
  • Code: 999
  • Description: Program download error
    The download (program, print data, language data) from the IC card does not execute normally.
  • Causes: • Board installed incorrectly • BICU defective • IC card defective • NVRAM defective • Loss of power during downloading • Important Notes About SC999 • Primarily intended for operating in the download mode, logging is not performed with SC999. Note: If the machine loses power while downloading, or if for some other reason the download does not end normally, this could damage the controller board or the PCB targeted for the download and prevent subsequent downloading. If this problem occurs, the damaged PCB must be replaced.
Error Code
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