Description: Management area error • A problem was detected in the software • This error may occur even when an IC card option is not installed.
Causes: • This is caused by accumulation of abnormal authentication information in the software. (User operation will not directly cause it.) • At login Example: When a job is sent to the printer/when logged on from the operation panel/when logged on from a Web browser
Causes: Occurs when an internal program behaves abnormally.
Remedy: In case of a hardware defect • Replace the hardware. In case of a software error • Turn the main power off/on. • Try updating the firmware.
Code: SC940-01 ... SC940-04
Description: SC940- 01 1st Paper Feed Tray Pickup Solenoid Non-Drive Error SC940- 02 2nd Paper Feed Tray Pickup Solenoid Non-Drive Error SC940- 03 Bypass Pickup Solenoid Non-Drive Error SC940- 04 Paper Exit Switching Solenoid Non-Drive Error When the solenoid is not moving, the registration value of the failure detection is "0" three times consecutively.
Causes: • Connector disconnected • Harness broken • Solenoid defective SC940-01: 1st Paper Feed Tray Pickup Solenoid SC940-02: 2nd Paper Feed Tray Pickup Solenoid SC940-03: Bypass Pickup Solenoid SC940-04: Paper Exit Switching Solenoid • Driver defective (which drive the solenoid)
Remedy: • Turn the main power off/on. • Reconnect the connector on the BCU. • Reconnect the relay connector and electronic connector. • Replace the solenoid. • Replace the BCU. • Replace the harness.
Code: SC940-50
Description: Key Counter Error When the key counter is ON, the registration value of the key counter detection signal 2 is "1" three times consecutively.
Causes: • Driver defective (which drive the key counter) (open)
Remedy: • Turn the main power off/on. • Replace the BCU.
Code: SC940-51 ... SC940-54
Description: SC940- 51 1st Paper Feed Tray Pickup Solenoid Drive Error SC940- 52 2nd Paper Feed Tray Pickup Solenoid Drive Error SC940- 53 Bypass Pickup Solenoid Drive Error SC940- 54 Paper Exit Switching Solenoid Drive Error When the solenoid is moving, the registration value of the failure detection is "1" three times consecutively.
Causes: • Driver defective (which drive the solenoid)
Remedy: • Turn the main power off/on. • Replace the BCU. • Replace the harness.
Code: SC990-00
Description: Software operation error Software attempted an unexpected operation.
Causes: • Parameter error • Internal parameter error • Insufficient work memory • Operation error caused by abnormalities that are normally undetectable.
Remedy: • Turn the main power off/on. • Reinstall the software of the controller and BCU board.