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Ricoh D104 MPC2051 DI-C1.5
Error Codes List page 29
Error Code:
All codes
101
120
121
141
142
144
161-001
161-002
165
195
202
203
204
220
222
224
226
230
231
232
233
234
235
236
237
240
241
242
243
285
312
313
314
315
325
360
361
362
363
364
365
366
367
372
373
374
375
380
381
382
383
396
397
400
441
442
443
452
491
492
495
503
504
506
508
530
531
532
533
534
535
536
540
541
542
543
544
545
547
551
552
553
554
555
557
559
561
563
564
571
573
574
610
611
620
621
632
633
634
635
636
641
650
651
669
670
671
672
681
682
683
687
690
730
740
742
750
760
763
787
788
789
790
791
792
793
794
795
796
797
798
799
816
817
819
820
821
822
823
824
826
827
828
829
833
839
851
853
854
855, 856
857
858
859
860
861
862
863
864
865
866
867
868
870
872
873
874
875
876
877
878
880
900
920
921
990
991
992
995
997
998
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30
Code: 877
Description: HDD Data Overwrite Security SD card error The 'all delete' function cannot be executed but the Data Overwrite Security Unit (D377) is installed and activated.
Causes: • Defective SD card (D377) • SD card (D377) not installed
Remedy: 1. Replace the NVRAM and then install the new SD card (D362). 2. Check and reinstall the SD card (D362).
Code: 878
Description: TPM system authentication error The system firmware is not authenticated by TPM (security chip).
Causes: • Incorrect updating for the system firmware • Defective flash ROM on the controller board
Remedy: Replace the controller board.
Code: 880
Description: File format converter error The file format converter does not respond.
Causes: • Defective file format converter
Remedy: Replace the file format converter.
Code: 900
Description: Electric counter error Abnormal data in the counters.
Causes: • Defective NVRAM • Defective controller
Remedy: 1. Check the connection between the NVRAM and controller. 2. Replace the NVRAM. 3. Replace the controller.
Code: 920
Description: Printer application error An error is detected in the printer application program.
Causes: • Defective software • Unexpected hardware resource (e.g., memory shortage)
Remedy: 1. Software defective; switch off/on, or change the controller firmware if the problem is not solved 2. Insufficient memory
Code: 921
Description: Printer font error A necessary font is not found in the SD card.
Causes: • A necessary font is not found in the SD card. • The SD card data is corrupted.
Remedy: Check that the SD card has the correct data.