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Ricoh B289 MPW3600 Neptune-C2

Error Codes List page 2

  • Code: 401
  • Description: ID Sensor Vsg Error The Vsg level was twice detected lower than 2.5 V. -or- The Vsg level was once detected higher than 4.8V.
  • Causes: • ID sensor dirty • ID sensor harness, connector loose, disconnected, damaged, defective • ID sensor defective • MCU defective • CGB power pack defective
  • Remedy:
  • Code: 402
  • Description: ID Sensor Vsp Error The Vsp level was twice detected at 0V or at more than 2.5 V.
  • Causes: • Under the left upper cover, make sure that the hex screw of the main drum drive gear is tight • ID sensor dirty • ID sensor harness, connector loose, disconnected, damaged, defective • ID sensor defective • MCU defective • Development unit defective • CGB power pack defective
  • Remedy:
  • Code: 440
  • Description: Transfer Output Error A high voltage feedback voltage of less than 0.5 V was detected for 200 ms.
  • Causes: • High voltage cable disconnected, damaged • T/S power pack defective
  • Remedy:
  • Code: 460
  • Description: DC Separation Corona Output Error A dc separation feedback voltage of less than 0.5 V was detected after more than 200 ms.
  • Causes: • High voltage cable disconnected, damaged • T/S power pack defective
  • Remedy:
  • Code: 508
  • Description: Cutter Error. The left and right cutter HP sensors remained on or off more than 2 sec.
  • Causes: HP sensors on the left and right side loose, disconnected, defective • Cutter motor harness damaged, defective • HP sensors defective • Cutter motor defective Note: Paper can be fed from the bypass table if the roll feeder or paper cassette is not operationg.
  • Remedy:
  • Code: 520
  • Description: Main Motor Error After the motor started, the main motor lock signal remained HIGH for 5 sec.
  • Causes: • Physical obstruction blocking motor • Motor harness damaged, defective • Motor defective
  • Remedy:
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