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Ricoh Aficio 3025

Error Codes List page 22

  • Code: 964
  • Description: Printer ready error
    The printer ready signal is not generated within 17 seconds after the IPU received the print start signal.
  • Causes: • Replace the IPU board • Replace the controller board • Download the controller firmware
  • Code: 984
  • Description: Print image data transfer error
    The image transfer from the controller to the engine via the PCI bus does not end within 15 s after starting.
  • Causes: • Controller board defective • SBCU board defective • Connectors between SBCU and controller loose or defective
  • Code: 986
  • Description: Software write parameter setting error
    An unstable area at the storage destination in the settings table is set at NULL for the parameter received by the write module
  • Causes: • Update the controller firmware
  • Code: 990
  • Description: Software performance error
    The software attempted to perform an unexpected operation.
  • Causes: • Software defective • Internal parameter incorrect • Insufficient working memory • When this SC occurs, the file name, address, and data will be stored in NVRAM. This information can be checked by using SP7-403. Note the above data and the situation in which this SC occurs. Then report the data and conditions to your technical control center.
  • Code: 991
  • Description: Software continuity error
    The software attempted to perform an unexpected operation. However, unlike SC990, the object of the error is continuity of the software.
  • Causes: • No operation required. This SC code does not appear on the panel, and is only logged.
  • Code: 992
  • Description: Unexpected Software Error
    Software encountered an unexpected operation not defined under any SC code.
  • Causes: • Software defective • An error undetectable by any other SC code occurred
Error Code
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